Is Chase down at the moment?

RG2015
RG2015 Posts: 6,043 Forumite
Ninth Anniversary 1,000 Posts Name Dropper Photogenic
edited 4 October 2022 at 10:39PM in Budgeting & bank accounts
 I cannot log in on my iPad at the moment.

First it said I needed a password rather than fingerprint but that did not work with "Unauthorised" followed  503 Service Unavailable and a load of gobbledegook.

This was just mentioned by @London_1 on another thread.

https://forums.moneysavingexpert.com/discussion/6357012/chase-account-is-it-a-savings-account-or-bank-account/p1

Edit:

Just seen lots of confirmation posts on this other thread.
«13

Comments

  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    You may as well bookmark this page https://chaseuk.statuspage.io/

    Chase seems to spend more time with issues than without.
  • AlwaysLearnin
    AlwaysLearnin Posts: 899 Forumite
    Part of the Furniture 500 Posts Name Dropper Mortgage-free Glee!
    edited 4 October 2022 at 10:40PM
    Ok here, on android phone

    ETA, a message has just popped up to say they are aware some people are having issues with the app
  • baser999
    baser999 Posts: 1,237 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I’ve just logged on ok however there is a message on site saying that there have been issues today - ranging from major outages (joining us, seeing balances and activity, sending money out, moving funds between accounts) to degraded performance (contacting us) and partial (logging in)
    As of now, “we are continuing to investigate . . . “
  • northwalesd
    northwalesd Posts: 1,296 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Still having issues this morning.
  • Poormum
    Poormum Posts: 32 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I couldn’t get on last night or this morning… I was coming here to ask the same question. I was starting to worry I’d been hacked….. 
  • jasonwatkins
    jasonwatkins Posts: 2,443 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    App not working on iOS but first time i've ever had any trouble with them since I joined a few months back.
  • xzibit
    xzibit Posts: 662 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I cannot log on either. Wouldn’t accept Face ID and now my passcode won’t work. 
  • Just had the Unauthorised message as well - won't accept face ID or password
  • alanwsg
    alanwsg Posts: 800 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I've been able to login - using passcode - but it then can't load any account data.
  • Astria
    Astria Posts: 1,448 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Yes, the app is down but companies are still able to make payments on my card (as my ISP has just debited my account) and they are coming through to my phone, so a part of it must still be working, and kinda the important bit.

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