We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Is Chase down at the moment?

RG2015
RG2015 Posts: 6,235
Tenth Anniversary 1,000 Posts Name Dropper Photogenic
Forumite
edited 4 October 2022 at 10:39PM in Budgeting & bank accounts
 I cannot log in on my iPad at the moment.

First it said I needed a password rather than fingerprint but that did not work with "Unauthorised" followed  503 Service Unavailable and a load of gobbledegook.

This was just mentioned by @London_1 on another thread.

https://forums.moneysavingexpert.com/discussion/6357012/chase-account-is-it-a-savings-account-or-bank-account/p1

Edit:

Just seen lots of confirmation posts on this other thread.
«13

Comments

  • 400ixl
    400ixl Posts: 4,482
    1,000 Posts Fourth Anniversary Name Dropper
    Forumite
    You may as well bookmark this page https://chaseuk.statuspage.io/

    Chase seems to spend more time with issues than without.
  • AlwaysLearnin
    AlwaysLearnin Posts: 931
    Part of the Furniture 500 Posts Name Dropper Mortgage-free Glee!
    Forumite
    edited 4 October 2022 at 10:40PM
    Ok here, on android phone

    ETA, a message has just popped up to say they are aware some people are having issues with the app
  • baser999
    baser999 Posts: 1,242
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Forumite
    I’ve just logged on ok however there is a message on site saying that there have been issues today - ranging from major outages (joining us, seeing balances and activity, sending money out, moving funds between accounts) to degraded performance (contacting us) and partial (logging in)
    As of now, “we are continuing to investigate . . . “
  • northwalesd
    northwalesd Posts: 1,447
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    Still having issues this morning.
  • Poormum
    Poormum Posts: 32
    Part of the Furniture 10 Posts Combo Breaker
    Forumite
    I couldn’t get on last night or this morning… I was coming here to ask the same question. I was starting to worry I’d been hacked….. 
  • jasonwatkins
    jasonwatkins Posts: 2,466
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    App not working on iOS but first time i've ever had any trouble with them since I joined a few months back.
  • xzibit
    xzibit Posts: 662
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Forumite
    I cannot log on either. Wouldn’t accept Face ID and now my passcode won’t work. 
  • Just had the Unauthorised message as well - won't accept face ID or password
  • alanwsg
    alanwsg Posts: 849
    Part of the Furniture 500 Posts Name Dropper
    Forumite
    I've been able to login - using passcode - but it then can't load any account data.
  • Astria
    Astria Posts: 1,448
    1,000 Posts Second Anniversary Name Dropper
    Forumite
    Yes, the app is down but companies are still able to make payments on my card (as my ISP has just debited my account) and they are coming through to my phone, so a part of it must still be working, and kinda the important bit.

★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.7K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.1K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.9K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.