Fistral Beach - Initial Parking - Cornwall

ryou4me

Great

I'll get to finding out the landowner details

My local MP or the MP for the car park location/constituency?

Thanks

KeithP

ryou4me said:

My local MP or the MP for the car park location/constituency?

Thanks

As @Fruitcake said... your MP.

ryou4me

So Initial Parking responded to my appeal, as expected - rejected.

They haven't sent any pictures of the signage as requested and the keeper is not prepared to drive down to Newquay to take pictures for the POPLA appeal. 

POPLA appeal next then - found some good guidance here http://parking-prankster.blogspot.com/2015/09/new-popla-process.html - is this still relevant?

also great template on this written by @Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/71285691#Comment_71285691 

Appreciate it

Thanks

Site: Fistral Beach, Newquay

POPLA verification code: xxxx. Thank you for your appeal regarding the above detailed Parking Charge Notice. We have carefully reviewed the case and considered the points that you raised in conjunction with the facts and evidence available to me. On this occasion, your appeal has been rejected and we are satisfied that this Parking Charge Notice was issued correctly. Fistral Beach, Newquay is private land and is subject to a parking management scheme put in place by the operator at the landowner’s request. There are specific terms and conditions in place as part of this scheme. These terms and conditions are stated on the signs installed at the site, which are displayed in clear and prominent positions. The terms and conditions of the scheme at this location state that a valid payment must be made for the length of time the vehicle is parked on site. On xx/09/2022, the vehicle was parked without this payment being made. This was a breach of these terms and conditions.

Ultimately, it is the responsibility of the motorist to ensure that they seek out, read and comply with the terms and conditions of parking that are in place. By parking on site in breach of these terms and conditions, it has been agreed that the charge detailed on the signs will be paid. I appreciate that this may not be the desired outcome, however, you have now reached the end of our internal appeal process.

The three options available are listed below: Your options

1) Pay the PCN at the reduced amount of £60.00 by 14 days. After this time the opportunity to pay at the reduced amount will no longer be available and the amount outstanding will rise to the full amount of £100.00. This will need to be paid by 14 days. Payment can be made online by phone or by post. Go to www.initialparking.co.uk, call 0333 023 0138. Payments can also be made by cheque or postal order made payable to Initial Parking Limited. Please ensure you write your Parking Charge Notice number clearly on the reverse. Please do not send cash through the post. Payment can be made using a debit or credit card by calling the automated payment line on 03330230138. For our full Complaints Procedure please visit www.initialparking.co.uk.

2) Make an appeal to POPLA (the Independent Appeals Service) online at www.popla.co.uk using the verification code at the top of this response. The only grounds for making an appeal are stated on the website and the appeal must be received by POPLA within 28 days of the date of this response. If you choose not to submit your appeal online please goto www.popla.co.uk for further detail or you can ask us for a form to complete. If you appeal to POPLA, we will suspend recovery activity on the PCN. The charge will not increase further until the appeal outcome has been determined. Please note that if you opt to appeal to POPLA and the appeal is unsuccessful you will be only able to settle the PCN at the full amount of £100.00. The opportunity to pay and the reduced amount will no longer be available. If you choose to pay the PCN you will not be able to appeal to POPLA.

3) If you do not make payment or submit an appeal to POPLA within the relevant timeframe, the outstanding PCN may be passed to an appointed debt collection agency for further action. All costs associated with this process will be added to the full PCN amount. More Information By law we are also required to inform you that Ombudsman Services (www.ombudsman-services.org) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, we have not chosen to participate in their alternative dispute resolution service. As such, should you wish to appeal then you must do so to POPLA, as explained above.

Yours sincerely, Initial Parking Limited

Umkomaas

POPLA appeal next then - found some good guidance here http://parking-prankster.blogspot.com/2015/09/new-popla-process.html - is this still relevant?

Hardly anything is still current after 7 years have passed in the fast flowing sector that is private parking. Much more contemporary information in the NEWBIES FAQ Announcement, third post, on this forum for constructing a POPLA appeal.