ECO4 Flex

wrf12345

Different areas have different things they may or may not install. A totally pointless exercise if you have crap pre-fensa double glazing dominating the northern face of your house as that will not be covered (unless you take the windows out and fit single glazing which does qualify). I don't think it is an efficient system at all but does tick boxes so that minister can preen themselves...

Harvs94

How are people getting on with their applications? It's been over 12 months now since my initial survey and it doesn't seem to be any closer. They've recently requested my payslips and bank statements for the 4th time.. 

Fredw56

Our local authority confirmed our eligibility for ECO4 Flex and referred us to their delivery partner. Absolutely nothing happened. Zero contact. I have since enquired to the council about the lack of response but that enquiry was also met with no response.
We qualified on several counts including the vulnerability to cold due to my cancer. 

I think there must be a prioritisation of applicants and we just fail to make it that list. As they have not asked more questions the priority must be based on a superficial view. Perhaps the postcode and demographic profile. Homeowners in rural, civilised villages probably sifted out. 

It is a shame really as all the other schemes in our area are specifically targeted to people in receipt of benefits. Those with health related problems are only covered by the ECO4 Flex, or not as the case is. 

Note that the conditions on these schemes are determined by local policies and they may be different in other council areas. 

worlestone

This is disappointing to read, we have someone coming to survey next week for the ECO4 grant.  I don't expect we'll be able to have any work done though as I'm against having the cavity walls insulated as we're near the Dorset coast and have lots of wind driven rain off the sea.  I'm hoping they might have a solution for that

Aar0sc

Harvs94 said:

How are people getting on with their applications? It's been over 12 months now since my initial survey and it doesn't seem to be any closer. They've recently requested my payslips and bank statements for the 4th time.. 

it’s been over a year for me too, after some badgering via the council, we discovered that planning is needed for the ASHP, and as the installation company couldn’t do this in house, they’d cancelled the project - but hadn’t told me, nor did they tell me on the multiple times I called and emailed. They can now do planning applications in house, so are willing to restart, but they need to completely resurvey and reevaluate my eligibility. Extremely annoyingly, having assumed that it wasn’t happening, I’ve started rebuilding my bathroom and kitchen, but now have a house that they don’t count as liveable, so will have to wait even longer! And I’ve started a new job that takes me to the threshold… do these change with inflation?

Harvs94

Aar0sc said:

Harvs94 said:

How are people getting on with their applications? It's been over 12 months now since my initial survey and it doesn't seem to be any closer. They've recently requested my payslips and bank statements for the 4th time.. 

it’s been over a year for me too, after some badgering via the council, we discovered that planning is needed for the ASHP, and as the installation company couldn’t do this in house, they’d cancelled the project - but hadn’t told me, nor did they tell me on the multiple times I called and emailed. They can now do planning applications in house, so are willing to restart, but they need to completely resurvey and reevaluate my eligibility. Extremely annoyingly, having assumed that it wasn’t happening, I’ve started rebuilding my bathroom and kitchen, but now have a house that they don’t count as liveable, so will have to wait even longer! And I’ve started a new job that takes me to the threshold… do these change with inflation?

It's so frustrating..

After submitting our income for the 4th time the council finally came back and declined our application because we don't meet eligibility requirements.

Simply because in the 14 months or so, our income has changed and exceeded the threshold. I've been through almost 2 winters holding off adding any extra insulation myself at the chance we might get it all installed but there we are.. 

Aar0sc

https://forums.moneysavingexpert.com/discussion/comment/80554265#Comment_80554265

I think I am going to be in the same position, having had a promotion and pay rise in the summer. But the lack of information from the company is incredible! I now have some bits of paper stapled to walls where insulation may go but they haven’t returned my last few calls…

Aar0sc

Seems the scheme is dead in the water with no replacement. I still have no heating.

tfhnota

Warn Homes Local Grant for those households with less than 36k income and not on benefits, via council who will refer to energy agent, funds rolled out over a few years so postcode lottery as to when it will happen - already too many people chasing too little dosh. 2027 the govn will have the Warm Homes agency who will do the fiscal checks rather than the council and may operate without the energy agents, yet to be decided. I think. Rules may also change at that point but should be a second chance for some. Some of the energy retail companies may also pick up on the Local Grant but they often add a second tier of tighter rules, remains to be seen but worth keeping an eye on. Warm Homes Grant cover free solar/battery install without demanding heat pump install but some packages will include the latter as well.