How to haggle with virgin

calleyw

I am like most people am trying to low my bills.  My virgin bill has jumped.  Spoken to 3 different people this morning and they still are not offering my anything worth while.  I even was told inorrectly that if I wanted to join the volt I personally had to be registered with 02.  Which is totally incorrect.  To new customers they are offering the same deal as I already have for £26 but the best they can do for me is £43!!!!

Apart from leave I just don't don't know what to do.  I am rubbish on the phone as I suffer with anxiety so find it hard enough as it is.

HumberFlyer

I'm not good at haggling. 18 months ago my VM bill went up again to £64. I just told them it was too dear and I am leaving (and I meant it and going with vodafone). .... Less than a week went by and I got a call from a nice retentions guy living not many miles away....... Cut to the chase he said..... £28 plus we will give you a virgin sim, unlitited allsorts ( I was with tesco mobile)...... No brainer, I accepted it. So basically say you are leaving, give them the notice they require and mean it.