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Un-Authourised Payments Taken from Bank Account
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Adrian_T_B said:
I now know that was not good advice, but it's still put me in a situation where I can't cover my direct debits, because money has been taken from my account that I hadn't covered for. Zable is not at fault here. The advice I was given is. Now I'm screwed.
Then contact bank to stop anymore, so long as it is not a fixed term contract.
I wish I had a £ for each time someone wonders whey when they have stopped their card that recurring payments still come through. Advise usually from someone they know..
Best to speak to bank going forward if you are facing issues.
Also pop into debt section & post statement of affairs. For advice 👍Life in the slow lane0 -
born_again said:Then contact bank to stop anymore, so long as it is not a fixed term contract.
https://intercom.help/zable-60d36e39522b/en/articles/6047181-why-are-you-asking-for-my-card-detailsWe require your monthly payments to be charged by Continuous Payment Authority (CPA) rather than by Direct Debit. CPA is a type of recurring payment that is set up using your debit card details. You can set the amount and payment date that works best for you and we will send across a statement 5-8 days before your payment date each month. Your card details are stored securely in the App.
Whilst we do require a payment method to be set up before you are able to activate the card, please be assured that if you do not use the card you will not be charged.
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Which is why I said "Unless fixed term contract" 👍
Did not realise it is a CC, so stopping it would have serious issues.
OP really need to speak to them & Barclays as clearly has payment issues. So needs to sort this out. Or it will just get worse.Life in the slow lane0 -
born_again said:
I would go back to the advice shop & educate them over their bad advice, asking them to reimburse you for the charges that were taken.Then contact bank to stop anymore, so long as it is not a fixed term contract.
I wish I had a £ for each time someone wonders whey when they have stopped their card that recurring payments still come through. Advise usually from someone they know..
Best to speak to bank going forward if you are facing issues.
Also pop into debt section & post statement of affairs. For advice 👍
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