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Running Away From EDF - There Is Hope!!!

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Comments

  • GunJack
    GunJack Posts: 11,962 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I just rang EDF and ask them to put me on monthly billing instead of the 6 monthly...which they agreed to do.  They said they would send a text monthly for my readings and i would be billed monthly.   I still have the same direct debit - are others not able to do the same?
    They specifically told me I couldn't do that!!! Just watch they haven't put you on monthly variable direct debit and not made it clear to you... Especially through the winter!! 
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • K2rool
    K2rool Posts: 20 Forumite
    10 Posts First Anniversary
    GunJack said:
    I just rang EDF and ask them to put me on monthly billing instead of the 6 monthly...which they agreed to do.  They said they would send a text monthly for my readings and i would be billed monthly.   I still have the same direct debit - are others not able to do the same?
    They specifically told me I couldn't do that!!! Just watch they haven't put you on monthly variable direct debit and not made it clear to you... Especially through the winter!! 
    I got the same answer when I ask, I got told the only way to get a monthly bill was to switch to whole bill direct debit.


  • Mobtr
    Mobtr Posts: 672 Forumite
    500 Posts Second Anniversary Name Dropper
    I just rang EDF and ask them to put me on monthly billing instead of the 6 monthly...which they agreed to do.  They said they would send a text monthly for my readings and i would be billed monthly.   I still have the same direct debit - are others not able to do the same?
    I think you may have been changed to direct debit whole amount monthly. Check your paperwork when it comes through 
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