Direct Debit EDF

Robin9

Thanks TGH and pochase -  I wasn't aware of that

You learn something every day.

The_Green_Hornet

Robin9 said:

Thanks TGH and pochase -  I wasn't aware of that

You learn something every day.

I only changed mine yesterday via their chat service. It just took a few minutes and the setup was completed overnight with a new bill produced although it was based on an estimate. It will be recalculated when I send them my usual end of month meter reading.

Mobtr

Calmlocket said:

Over the last few months I have been using a lot less electricity so  I lowered my direct debit from £129 to £100 then last week down to £50 due to the energy grant starting in October which will bring the monthly payments up to £117. I have just recieved my 6th monthly bill, I am £232 in credit and edf want to increase my d/d to £72?!  I have just rung them and told them that I want the d/d to stay at £50 until April 2023 as they have NOT taken into account the added £67 monthly gov energy grant or my credit balance!! Adding both grant and my new monthly payment still takes me well over the £72 they were asking.

If edf had taken both the grant and my credit into the equation this would have brought my d/d payments down quite considerably! 

EDF will not be crediting your account with the £66/67. They will take your full direct debit & then refund you the amount so looks like you do need to increase it to cover your winter usage