Can I still change contract 11 days before the old contract runs out? 20 September 2022 at 12:40PM in Broadband & internet access 4 replies 91 views

andre_xs

Hi,
I've totally forgot about that one:

We are currently with Sky (Superfast, not Fibre/FTTH), contract is renewed 01 October. Renewal via Sky would result in another 18 month contract if I see this correctly.

We would like to change to Vodafone Superfast 2, which is ~£10 less per month than Sky (but faster), plus a £120 voucher. Contract length 24 month. It's a Fibre contract.

However, is that still possible at all? Does Sky have a notice period? (I haven't seen anything, but I find their website hard to navigate regarding their T&Cs). If would could still cancel the Sky renewal, and the Vodafone installation would take longer than 11 days (quite likely, because they would have to come to us with an engineer to connect the house to Fibre), would we be without Internet? Or would Sky offer to cover the transition period (for payment, of course).

Best wishes,

Andre

andre_xs

Edit: If it indeed comes to a transition period without internet, it might be even worth it to get a data SIM card and a router with a SIM card...

wongataa

Your contract with Sky isn't finishing on the date you mention.  The minimum term is ending.  If you don't do anything it will just turn into a 30 day rolling contract at whatever the outside of minimum term price is.  Sky will have told you this when you signed up.  This is how all broadband contracts work and have done for years.

You don't give notice when switching providers (unless switching to/from Virgin).  The switch process is the notice.

If you change provider and the switch happens after the end of the minimum term you pay your old ISP for the time you keep using them until the switch.

If you change provider and the switch happens before the end of the minimum term then you end up paying the exit fees but they will generally just be totalling what you owe for the time covered by the rest of the minimum term.  Sky explicitly state what their early termination deal is on their website.  If you switch a few days before the minimum term finishes this essentially means you don't pay anything much extra if anything at all as you will have already paid up to the end of the minimum term.

wongataa

Your contract with Sky isn't finishing on the date you mention.  The minimum term is ending.  If you don't do anything it will just turn into a 30 day rolling contract at whatever the outside of minimum term price is.  Sky will have told you this when you signed up.  This is how all broadband contracts work and have done for years.

You don't give notice when switching providers (unless switching to/from Virgin).  The switch process is the notice.

If you change provider and the switch happens after the end of the minimum term you pay your old ISP for the time you keep using them until the switch.

If you change provider and the switch happens before the end of the minimum term then you end up paying the exit fees but they will generally just be totalling what you owe for the time covered by the rest of the minimum term.  Sky explicitly state what their early termination deal is on their website.  If you switch a few days before the minimum term finishes this essentially means you don't pay anything much extra if anything at all as you will have already paid up to the end of the minimum term.

andre_xs

Perfect, thanks a lot. I thought I'd enter into a new 12 or 18 month contract. So I'll just set up a new contract now...