Shell Energy crafty tactics around the £400 october energy rebate

Victoria1025

I have had an e-mail from my energy provider (Shell) advising me of what will happen when the £400 hits in October.  They have told me the £400 wont be credited to my electric account, as I expected, but instead I will have it spread over 6 months.  The first 2 months they will credit my energy account with £66 and then the subsequent 4 months with £67. So they will receive the £400 per household in October but drip feed it to their customers over a period of 6 months! Further to this they also announced that my monthly direct debit will reduce to reflect the credit. So if I pay £200 a month then this will be automatically reduced to £134!  This whole plan seems like a bit of a scam to me! Why not credit all their customers with the £400 when its received?  I cant help but wonder that this scheme of theirs is only working to benefit them! (More cash in their bank!)  Obviously I will pay my regular direct debit, i was under the impression the government scheme wasn't to reduce what we pay, but more to assist with the rising prices.  Has anyone had anything similar with any other suppliers?

afewdollarsmore

Because this is how the Government has decided the scheme should work.

Etccarmageddon

That's the government policy to do it over 6 months.  Shell can't give you it in any other way.

Krakkkers

Yes they are all doing that.

RobM99

https://www.gov.uk/government/news/400-energy-bills-discount-to-support-households-this-winter

TheMilkmansDad

One of the few thing the media have gotten right in the whole energy crisis. most media outlets have said it will be split across a 6 month period. Shell are doing what they should be doing - nothing crafty about it.

LindsayT

"Has anyone had anything similar with any other suppliers?"

Yes, all suppliers because that has always been the way it would be paid.

Etccarmageddon

And it is worth remembering it is taxpayers money.

Robin9

Victoria1025 said:

..................... So they will receive the £400 per household in October.....................

I don't think that is true - I understand they will be drip fed it monthly

wrf12345

British Gas seemed to be sending it to the bank each month rather than taking it off the DD, quite complex for their systems as they were expecting to also ramp up the DD's to reflect the Ofgem cap which has now become the much lower govn cap - you can imagine the computers getting a bit disgruntled with humans!

The_Fat_Controller

@Victoria1025 as above, that's the way it works, nothing crafty about it at all.