DVLA V5 Logbook

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If you put a letter from CCS in the postbox marked "not known at this address" they won't go away.

If they did, no-one would ever pay any debts, they would simply mark the letters "not known at this address"

You would hope it would magic itself back to  CCS who will then check with DVLA, who supplied them with the name & address they have, then when they find it is correct, what will they do?

The debt isn't the OP's problem, but the hassle of CCS (and the DVLA) chasing a debt at their address most certainly is.

Beverley_Hillbillies

facade said:

The debt isn't the OP's problem, but the hassle of CCS (and the DVLA) chasing a debt at their address most certainly is.

This is my issue, I'm really grateful for your support and advice, you're contributions are a credit to this site

[Deleted User]

Beverley_Hillbillies said:

Problem with assumptions, most times it comes back and bites you on the bum, although some will never learn.

Exactly, you assumed that a letter was addressed to you just because it was pushed through your door.

You didn't learn because the 2nd time it happened you did the same and opened it.

And it has bit you on the bum because now you are worried it will become "an uncontrolled nightmare".

There isn't anything you can tell the debt collection agency to make them stop, it is nigh on impossible for you to prove that an unknown 3rd party doesn't live at your address or never has. Debt collection agencies hear it all the time, I'd guess the debtor themselves frequently tells the debt collection company that a person is unknown / never lived there / moved house etc.

Beverley_Hillbillies

sheramber said:

It is a classic stalling procedure of debtors to claim they do not live there so companies tend to ignore it.

It's to be hoped you're never called up for jury service.

p00hsticks

facade said:

If you put a letter from CCS in the postbox marked "not known at this address" they won't go away.

If they did, no-one would ever pay any debts, they would simply mark the letters "not known at this address"

You would hope it would magic itself back to  CCS who will then check with DVLA, who supplied them with the name & address they have, then when they find it is correct, what will they do?

The debt isn't the OP's problem, but the hassle of CCS (and the DVLA) chasing a debt at their address most certainly is.

Yes, debt collectors will be used to debtors returning their letters marked as 'not known at this address', but by the same token they will be equally familiar with people phoning them up to say that they are not the person to whom they have written (whether that is indeed the case or not) as you suggest the OP should do. I imagine they will take all such communications with equally large pinches of salt and neither will result in them simply writing off the debt without further investigation.

They'll also be familiar with people running up debts using false addresses. It is not in their interest to spend lots of effort sending the heavies round to addresses without first confirming that the debtor lives there and/or owns seizable assets there - if they don't they have no hope of actually getting the debt settled. I imagine that once they've received some sort of denial that they have contacted the right person  it should be relatively straightforward for them to check electoral rolls etc to confirm who actually lives at the address given and see that the names do not match that of the person owing the debt.

sheramber

Beverley_Hillbillies said:

sheramber said:

It is a classic stalling procedure of debtors to claim they do not live there so companies tend to ignore it.

It's to be hoped you're never called up for jury service.

just speaking from experience

Jumblebumble

Beverley_Hillbillies said:

I'm hoping someone can advise me what to do, around about 4 months ago, I received a V5 logbook from DVLA, the name on the document didn't correspond to anyone at our address (lived here 20+ years)

I returned the V5 logbook to DVLA, stating "not known at this address" no acknowledgment or further correspondence from DVLA

Today, a letter has arrived from a debt collection agency "CCS Collect" for the named individual that was on the V5 logbook, this letter is requesting a penalty charge of £80.00 be paid for non tax of the vehicle

I have no knowledge of the named individual or the registration number for the vehicle quoted, it's alleged the offence was committed on 01/04/2022.

The individual named on the V5 logbook and today's letter are nothing in comparison to mine, i.e. I have an English 1st and surname, the individual named has a Muslim 1st name and surname.

Looking at reviews on trust pilot for this debt collection agency "CCS Collect" are not favorable: https://uk.trustpilot.com/review/www.ccscollect.co.uk

Before this becomes an out of control nightmare, can anyone advise what I should do please?

The first thing you must do is to contact DLVA and ask them if the car is still in your name
The second thing is to ignore people who tell you not to open letters as proactively contacting the DVLA is obviously going to produce a better result than simply returning not known at this address.
It also may avoid Mr Plod kicking down your door in the early morning if that car is involved in a serious crime.

I have found that while they will naturally divulge no details over the phone they will confirm if it is registered to a particular keeper or not.
If the car is not in your name then bailiffs are not going to be able to do much except be  a nuisance

p00hsticks

Jumblebumble said:

Beverley_Hillbillies said:

I'm hoping someone can advise me what to do, around about 4 months ago, I received a V5 logbook from DVLA, the name on the document didn't correspond to anyone at our address (lived here 20+ years)

I returned the V5 logbook to DVLA, stating "not known at this address" no acknowledgment or further correspondence from DVLA

Today, a letter has arrived from a debt collection agency "CCS Collect" for the named individual that was on the V5 logbook, this letter is requesting a penalty charge of £80.00 be paid for non tax of the vehicle

I have no knowledge of the named individual or the registration number for the vehicle quoted, it's alleged the offence was committed on 01/04/2022.

The individual named on the V5 logbook and today's letter are nothing in comparison to mine, i.e. I have an English 1st and surname, the individual named has a Muslim 1st name and surname.

Looking at reviews on trust pilot for this debt collection agency "CCS Collect" are not favorable: https://uk.trustpilot.com/review/www.ccscollect.co.uk

Before this becomes an out of control nightmare, can anyone advise what I should do please?

The first thing you must do is to contact DLVA and ask them if the car is still in your name

According to the OP the car never has been in their name - it's registered to a different name that the OP doesn't recognise, but at  the OPs address.

jimjames

A few years ago I bought a car and a month or so later I'd still not received the V5. The former keeper confirmed they had returned the paperwork to DVLA to notify sale and that they'd had confirmation of no longer being the keeper.

DVLA weren't particularly helpful but I managed to find out that the car was registered to me but to a different address in the close vicinity. Whoever keyed in the change of keeper had transposed 2 characters of the postcode which had given an incorrect street and they clearly didn't check it matched the V5 notification. I called round to the address and they confirmed they'd received the V5, were confused as no-one of that name lived there and returned to DVLA. Their efficient processes hadn't actually done anything about it so the vehicle was not registered to my address until I got it touch to let them know.

So to the OP, this may well have happened to you and it might not be malicious. Do the transposed letters of the postcode give an address nearby? If so it might be worth checking if it's that person.

Grey_Critic

jimjames said:

So to the OP, this may well have happened to you and it might not be malicious. Do the transposed letters of the postcode give an address nearby? If so it might be worth checking if it's that person.

I doubt anyone actually types in the address just uses the postcode and house number. In theory they also check the address on screen with the slip but probably don't bother. If you are doing that for 8 hours a day you soon get bored - if its wrong someone will complain.