DVLA V5 Logbook

Beverley_Hillbillies

I'm hoping someone can advise me what to do, around about 4 months ago, I received a V5 logbook from DVLA, the name on the document didn't correspond to anyone at our address (lived here 20+ years)

I returned the V5 logbook to DVLA, stating "not known at this address" no acknowledgment or further correspondence from DVLA

Today, a letter has arrived from a debt collection agency "CCS Collect" for the named individual that was on the V5 logbook, this letter is requesting a penalty charge of £80.00 be paid for non tax of the vehicle

I have no knowledge of the named individual or the registration number for the vehicle quoted, it's alleged the offence was committed on 01/04/2022.

The individual named on the V5 logbook and today's letter are nothing in comparison to mine, i.e. I have an English 1st and surname, the individual named has a Muslim 1st name and surname.

Looking at reviews on trust pilot for this debt collection agency "CCS Collect" are not favorable: https://uk.trustpilot.com/review/www.ccscollect.co.uk

Before this becomes an out of control nightmare, can anyone advise what I should do please?

[Deleted User]

Beverley_Hillbillies said:

I'm hoping someone can advise me what to do, around about 4 months ago, I received a V5 logbook from DVLA, the name on the document didn't correspond to anyone at our address (lived here 20+ years)

I returned the V5 logbook to DVLA, stating "not known at this address" no acknowledgment or further correspondence from DVLA

Today, a letter has arrived from a debt collection agency "CCS Collect" for the named individual that was on the V5 logbook, this letter is requesting a penalty charge of £80.00 be paid for non tax of the vehicle

I have no knowledge of the named individual or the registration number for the vehicle quoted, it's alleged the offence was committed on 01/04/2022.

The individual named on the V5 logbook and today's letter are nothing in comparison to mine, i.e. I have an English 1st and surname, the individual named has a Muslim 1st name and surname.

Looking at reviews on trust pilot for this debt collection agency "CCS Collect" are not favorable: https://uk.trustpilot.com/review/www.ccscollect.co.uk

Before this becomes an out of control nightmare, can anyone advise what I should do please?

Didn't know you could determine the religion of somebody simply by their name?

How did you know the 1st envelope contained a V5 and the second one contained a penalty charge?

If the post was not addressed to you, don't open it, write "not known at this address" and pop it back in the post box. You are not entitled to open it.

The contents of the envelope have nothing to do with you and are totally irrelevant - you wouldn't even be worrying if you had done as you should and not opened it.

Checking the reviews of CCS Collect is just weird.

Beverley_Hillbillies

I posted for advice, not to be criticized, what a shame your reply is so negative, 

I'll give you a tip, it's much harder to be nice and helpful then to be full of negativity and resentment.

[Deleted User]

Beverley_Hillbillies said:

I posted for advice, not to be criticized, what a shame your reply is so negative, 

I'll give you a tip, it's much harder to be nice and helpful then to be full of negativity and resentment.

I did give advice, don't open mail that is not in your name and then you won't have to be concerned with the contents. Here is the same advice in more formal wording if you prefer it, but same end result:

https://personal.help.royalmail.com/app/answers/detail/a_id/5156/~/ive-received-someone-elses-mail

There is literally nothing else that you can do other than what the above link says.

What did you hope to achieve by opening the mail?

facade

I'd contact CCS collect and explain that the person named does not live at your address, hasn't in the 20 years you have lived there, and you have no knowledge whatsoever of them. (or the vehicle if it is mentioned in the letter)

If you ignore it, CCS collect will simply send an agent round to your house to intimidate you into admitting that you are the person they are after and paying them.

If you avoid them or won't answer the door, they will progress it to court, and there will be a CCJ against your address.

It won't hurt to tell the DVLA again too, with a letter that clearly states you have never been the keeper of the vehicle (keep a copy and get proof of posting) as outlined here https://www.gov.uk/driving-fines-letters-you-dont-own-the-vehicle

You can open post that is addressed to your house as it has been correctly delivered, provided that you are not doing it for fraud or acting to the detriment of the person (e.g. you post on facebook that John smith is in debt which you found out from the letter)

Dropping it in the post box unopened marked "not known at this address" would just bring the visit on.

p00hsticks

facade said:

Dropping it in the post box unopened marked "not known at this address" would just bring the visit on.

Any more than opening the letter and voluntarily contacting them would ?

It's nothing to do with the OP and the more steps they take to try sort it out and the more they get involved the more  tangled the web will get.

My advice is as per tallmansix and Royal mail - if it's not addressed to you, just write 'not known at this address' on the envelope and put it back in the postbox.

CCJs get issued against people, not addresses.  

daveyjp

You should put not " not known at (insert address)" as it then indicates it has been delivered to the address on the envelope.

Putting 'this' could mean it has been delivered to another address.

user1977

daveyjp said:

You should put not " not known at (insert address)" as it then indicates it has been delivered to the address on the envelope.

Putting 'this' could mean it has been delivered to another address.

Eh? It really doesn't matter how they word it, and even if it did, it's probably more helpful to be clear that the address on the evelope is where it was delivered (and the addressee isn't there).

Beverley_Hillbillies

facade said:

If you ignore it, CCS collect will simply send an agent round to your house to intimidate you into admitting that you are the person they are after and paying them.

You can open post that is addressed to your house as it has been correctly delivered, provided that you are not doing it for fraud or acting to the detriment of the person (e.g. you post on facebook that John smith is in debt which you found out from the letter)

facade, thank you, prior to asking for clarification, some on here "assumed" I opened the letter, knowing it wasn't addressed to me, when the actual fact is, I opened the letter along with other's I received believing it was addressed to me, why would I look at who it's addressed to?

Problem with assumptions, most times it comes back and bites you on the bum, although some will never learn.

Prior to contacting the appointed 3rd party agency, I reviewed the postings on trust pilot to see what reputation they had, I'm confused why someone would find "researching" weird.

Manxman_in_exile

Deleted_User said:

Beverley_Hillbillies said:

I'm hoping someone can advise me what to do, around about 4 months ago, I received a V5 logbook from DVLA, the name on the document didn't correspond to anyone at our address (lived here 20+ years)

I returned the V5 logbook to DVLA, stating "not known at this address" no acknowledgment or further correspondence from DVLA

Today, a letter has arrived from a debt collection agency "CCS Collect" for the named individual that was on the V5 logbook, this letter is requesting a penalty charge of £80.00 be paid for non tax of the vehicle

I have no knowledge of the named individual or the registration number for the vehicle quoted, it's alleged the offence was committed on 01/04/2022.

The individual named on the V5 logbook and today's letter are nothing in comparison to mine, i.e. I have an English 1st and surname, the individual named has a Muslim 1st name and surname.

Looking at reviews on trust pilot for this debt collection agency "CCS Collect" are not favorable: https://uk.trustpilot.com/review/www.ccscollect.co.uk

Before this becomes an out of control nightmare, can anyone advise what I should do please?

... How did you know the 1st envelope contained a V5 and the second one contained a penalty charge?

If the post was not addressed to you, don't open it, write "not known at this address" and pop it back in the post box. You are not entitled to open it.

The contents of the envelope have nothing to do with you and are totally irrelevant - you wouldn't even be worrying if you had done as you should and not opened it...

Erm... so long as the OP does not intend to cause the addressee any detriment, there is absolutely nothing wrong with anyone opening mail that has been correctly delivered to their address, but where the individual named on it is unknown to them.

So Mr Smith of 8 Acacia Avenue, Old Town, OT1 6LW is perfectly entitled to open mail addressed to Mr (name unknown to Mr Smith), 8 Acacia Avenue, Old Town, OT1 6LW.

[Edit:  I've just realised @facade has already made the same point]

In fact I'd suggest it would be foolhardy for Mr Smith not to do so.

Mr Smith can then make an informed decision as to whether simply to return it marked "Not Known at this address", or to take further action if they think it necessary.

PS - I don't think the OP said anything about the addressee's religion.  They said they had a Muslim name, which is not the same as saying they are a Muslim.

sheramber

It is a classic stalling procedure of debtors to claim they do not live there so companies tend to ignore it.