Another APCOA Heathrow PCN capitulation on appeal

Grizebeck

rs3591 said:

Sorry what do you mean? Do I appeal and give driver details? 

Log the appeal on the correct website not via a chat option.

rs3591

Thanks @Grizebeck so I give the same reasoning as per my post but do it via the online appeal portal? 

B789

Whatever you do... don't tick anything that says who or you was the driver. It's not rocket science, use the exact wording as advised.

Grizebeck

rs3591 said:

Thanks @Grizebeck so I give the same reasoning as per my post but do it via the online appeal portal? 

Yes thats it

Coupon-mad

You just appeal as keeper, in the way the PCN says.

I doubt that was by email to "Heathrow drop off general enquiries" which is all you seem to have done so far?  i.e. unless this IS a stated method on the back if the PCN, so far you haven't appealed.

Tirmizi

Hi by the time you appeal how long it takes for them to reply to your appeal? Average days? 

B789

If you read your NtK, it should tell you how long you should allow for a response. Stop worrying. If you've used the wording as advised and not identified the driver, you will get a letter telling you that they forgive you just this once out of the kindness of their hearts and not be a naughty person in future as they need your money to fund their expensive, multi-million pound lifestyle.

They rely on the low-hanging fruit on the gullible tree to admit who was driving or others to poop their pants at their idle threats and pay up. No one who comes on here pays APCOA.

Grizebeck

Timescale is frankly irrelevant 

Tirmizi

sure sure thanks i have used the same wording as advised here. Fingers crossed 

Tirmizi

Outcome:

Thank you for your recent correspondence in relation to the above-mentioned Parking Charge Notice.

In your appeal you have explained that you are the registered keeper of the vehicle and declined the invitation to provide us with the full name and address of the driver.

On this occasion, we will waiver this PCN as a goodwill gesture, but must inform you that the terms and conditions in this location advise the driver that they must pay for each visit to the site. Signage is displayed at the approach to this drop off area, along the location and upon exit, advising all motorists that a payment to use the drop off area is required to be made online or by phone. As stated above, the terms and conditions of using the drop-off zones are displayed by way of clear signage. It is the responsibility of the motorist to read and comply with the signage on site.

Free parking is available at the long-term car parks should motorists not wish to pay the terminal drop off charge.

Yours sincerely,

APCOA Customer Support Centre, APCOA Parking (UK) Ltd acting on behalf of Heathrow Airport Limited.

thanks all