Another APCOA Heathrow PCN capitulation on appeal

Fruitcake

holt2156 said:

They do not have any emails address on the letter so am I to send it to an email on the debt recovery website? 

Never, ever, ever contact a debt collector, ever.

patient_dream

holt2156 said:

They do not have any emails address on the letter so am I to send it to an email on the debt recovery website? 

Under no circumstances do you contact DRP. ... THEY ARE SIMPLY MONEY SCAMMERS

Given DRP are members of the BPA ... IT IS OF GREAT SURPRISE that the BPA have not kicked them out to try and prove to government that the BPA is not a scam operation

The BPA has not which supports the fact that the BPA approve of money scammers

B789

You can contact them through the links on their website here: https://heathrowdropoff.apcoa.com/contactus

As others have already mentioned, you never, ever, make any contact whatsoever with debt collection scammers. If you're receiving those letters then you are probably too late to appeal your PCN and you will just have to try and time out the process after 6 months.

Coupon-mad

It doesn't time out after 6 months because it's not a Penalty Charge.

However, the good news is:

- APCOA signage at this Heathrow trap is appalling.  The worst we've seen recently, with only one in 30 signs shown to POPLA (in an evidence pack another person posted) mentioning £80.

- APCOA never sue anyone, so you can ignore them.

I_love_motorhead

B789 said:

Thanks to @Coupon-mad and all the other experts on this forum, I appealed an APCOA PCN as the Keeper although, I decided to use a slightly different format than the forum sticky version.

The appeal:

Re PCN: HF1234567

VRM: AB123CDE

Date of issue: 32 August 2022

I am the registered keeper. I was not the driver. Your NTK is non POFA compliant. APCOA have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.

APCOA cannot hold a registered keeper liable. As a matter of fact and law, APCOA (as a longstanding BPA Parking operator) will be well aware that they cannot use the POFA provisions because this is not 'relevant land'. If the Airport wanted to hold owners or keepers liable under Airport Byelaws, that would be within the landowner's gift and another matter entirely, but not only is that not pleaded, it is also not legally possible because APCOA is not the Airport owner and your 'parking charge' is not and never attempts to be a penalty. It is created for APCOA’s own profit (as opposed to a byelaws penalty that goes to the public purse) and APCOA has relied on contract law allegations of breach against the driver only. The registered keeper was not that driver and cannot be presumed to have been, nor pursued under some twisted interpretation of the law of agency.

The response:

PARKING CHARGE NOTICE NUMBER: HF1234567

VEHICLE REGISTRATION: AB123CDE

CONTRAVENTION DATE: 32 August 2022

Thank you for your letter received on 32 September 2022 regarding the above Parking Charge Notice (PCN).

Thank you for your recent correspondence in relation to the above-mentioned Parking Charge Notice. In your appeal you have explained that you are the registered keeper of the vehicle and declined the invitation to provide us with the full name and address of the driver.

On this occasion, we will waiver this PCN as a goodwill gesture, but must inform you that the terms and conditions in this location advise the driver that they must pay for each visit to the site. Signage is displayed at the approach to this drop off area, along the location and upon exit, advising all motorists that a payment to use the drop off area is required to be made online or by phone. As stated above, the terms and conditions of using the drop-off zones are displayed by way of clear signage. It is the responsibility of the motorist to read and comply with the signage on site.

Yours sincerely,

APCOA Customer Support Centre, APCOA Parking (UK) Ltd acting on behalf of Heathrow Airport Limited.

Thank you for posting this, I used this to as part of an appeal against Civil Enforcement. Today the keeper of the car got a letter cancelling the penalty.

fisherjim

So the idiots at APCOA did not answer or refute one point of your appeal, I wonder why!

Le_Kirk

I_love_motorhead said:

B789 said:

Thanks to @Coupon-mad and all the other experts on this forum, I appealed an APCOA PCN as the Keeper although, I decided to use a slightly different format than the forum sticky version.

The response:

On this occasion, we will waiver this PCN as a goodwill gesture, but must inform you that the terms and conditions in this location advise the driver that they must pay for each visit to the site. Signage is displayed at the approach to this drop off area, along the location and upon exit, advising all motorists that a payment to use the drop off area is required to be made online or by phone. As stated above, the terms and conditions of using the drop-off zones are displayed by way of clear signage. It is the responsibility of the motorist to read and comply with the signage on site.

Thank you for posting this, I used this to as part of an appeal against Civil Enforcement. Today the keeper of the car got a letter cancelling the penalty.

Nice one but horrified to see that APCOA are still using that grammatically incorrect word "waiver".  If anyone from APCOA is reading this, you need to change your script to "waive"!

Umkomaas

Le_Kirk said:

I_love_motorhead said:

B789 said:

Thanks to @Coupon-mad and all the other experts on this forum, I appealed an APCOA PCN as the Keeper although, I decided to use a slightly different format than the forum sticky version.

The response:

On this occasion, we will waiver this PCN as a goodwill gesture, but must inform you that the terms and conditions in this location advise the driver that they must pay for each visit to the site. Signage is displayed at the approach to this drop off area, along the location and upon exit, advising all motorists that a payment to use the drop off area is required to be made online or by phone. As stated above, the terms and conditions of using the drop-off zones are displayed by way of clear signage. It is the responsibility of the motorist to read and comply with the signage on site.

Thank you for posting this, I used this to as part of an appeal against Civil Enforcement. Today the keeper of the car got a letter cancelling the penalty.

Nice one but horrified to see that APCOA are still using that grammatically incorrect word "waiver".  If anyone from APCOA is reading this, you need to change your script to "waive"!

Like POPLA, I'm sure they'll have a rational for using it! 🤓

B789

Le_Kirk said:

Nice one but horrified to see that APCOA are still using that grammatically incorrect word "waiver".  If anyone from APCOA is reading this, you need to change your script to "waive"!

It's probably because they use a template answer which was grammatically incorrect when first set up.

As a matter of interest, does anyone know how the fees are distributed? Does the £5 charge go to the airport or APCOA or are they supposed to survive on the gullible many who just fork out the £40 to avoid the higher fee?

I suppose APCOA won't want the airport to ask them to issue Penalty Charge Notices based on airport Byelaws as they wouldn't earn anything from that.

Fruitcake

Very few PPCs make money from PDT tariffs. Most sucker landowners in with an offer to manage their property for free and make their money only from PCNs. 
APCOA make most of their money from people who pay up instead of researching and challenging what they have received.
Does anyone want to buy this pile of old rope I have here?