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Contract Help

MarkyMark16
MarkyMark16 Posts: 12 Forumite
Fourth Anniversary
in Mobiles
Upgraded with EE as my contract ended with them on 5th September. Not sure I did right thing. I was told as I upgraded in store 14 day cooling-off period doesn’t apply and I can’t return is this correct as surely it is governed by the consumer credit act? Any advice would appreciated.

Comments

  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    14 day cooling off period is only for purchases online and by phone.
    Evolution, not revolution
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    eDicky said:
    14 day cooling off period is only for purchases online and by phone.
    That's for goods. AFAIK, for credit agreements it's for in-stoore as well, and the OP's question was whether CCA applies to mobile contracts.

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