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MarkyMark16

MarkyMark16 Posts: 14 Forumite

Seventh Anniversary

9 September 2022 at 9:23AM in Mobiles

Upgraded with EE as my contract ended with them on 5th September. Not sure I did right thing. I was told as I upgraded in store 14 day cooling-off period doesn’t apply and I can’t return is this correct as surely it is governed by the consumer credit act? Any advice would appreciated.

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eDicky Posts: 6,835 Forumite

9 September 2022 at 10:41AM

14 day cooling off period is only for purchases online and by phone.

Evolution, not revolution

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grumbler Posts: 58,629 Forumite

9 September 2022 at 11:01AM

eDicky said:

14 day cooling off period is only for purchases online and by phone.

That's for goods. AFAIK, for credit agreements it's for in-stoore as well, and the OP's question was whether CCA applies to mobile contracts.

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