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Green Energy UK bills?

elsien
elsien Posts: 34,689 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
in Energy
Just wondered how long it takes them to generate a bill after submitting the end of month reading? Still waiting - am used to Octopus which was pretty much straight away.


All shall be well, and all shall be well, and all manner of things shall be well.

Pedant alert - it's could have, not could of.
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Comments

  • Forever31
    Forever31 Posts: 24 Forumite
    Second Anniversary 10 Posts
    From Green Energy, I have had 1 bill for gas for the period 26th July to 31 July with the bill date as 3 August.  I did submit this reading during the transfer process, but I'm not sure of the exact date I did it now.

    However, I haven't had had a bill yet for electricity.

    I have smart meters, and I have submitted readings for August too.

    Fingers crossed, the bills will appear this week.


  • QrizB
    QrizB Posts: 14,048 Forumite
    10,000 Posts Third Anniversary Photogenic Name Dropper
    FWIW I submitted a gas meter reading to Octopus on the 31st and haven't had a bill yet either.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Shell (now TT) BB / Lebara mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 33MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • kuratowski
    kuratowski Posts: 1,415 Forumite
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    In my experience GEUK send you an email (and an app notification, if you have the app) when the bill is available, and the bill date itself is usually a couple of days earlier.

    A quick scan of my inbox reveals the last few dates when I received a GEUK bill
    • 4th August
    • 5th July
    • 7th June
    • 4th May
    • 5th April
    • 2nd March
    • 3rd February
    • 6th January
    However, I have no idea whether all customers get their bills on the same day!
  • BUFF
    BUFF Posts: 2,185 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    my first bill with them (for July) was dated 5th August.
  • Alnat1
    Alnat1 Posts: 3,569 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    @QrizB No Octopus bill for me either after 31st Aug readings. Gas data for the 28th is still missing though for me.
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375 Longi) Lux 3.6kw hybrid inverter and 4.8kw Pylontech battery storage installed March 22
    Octopus Agile/Fixed Outgoing and Tracker gas
  • MWT
    MWT Posts: 9,570 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Alnat1 said:
    @QrizB No Octopus bill for me either after 31st Aug readings. Gas data for the 28th is still missing though for me.

    QrizB said:
    FWIW I submitted a gas meter reading to Octopus on the 31st and haven't had a bill yet either.
    Gas bills are sometimes delayed while the supplier waits to get the calorific values for the last few days of the month, they are not always immediately available...
  • George_Am
    George_Am Posts: 9 Forumite
    Name Dropper First Post
    May I ask how much time it takes for smart meters to work with GEUK?

    Switch date was 11th of August, and smart meter is showing as Kwh charge as 0p (if only)! It can only show consumption in Kwh. 
  • elsien
    elsien Posts: 34,689 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Should be up there by now. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Effician
    Effician Posts: 482 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 6 September 2022 at 2:13PM
    elsien said:
    Should be up there by now. 

    You'd have thought so , our switch was the 8th of Aug & no tariff data on the ihd yet so presume no readings sent to GEUK but there was an issue with opening & closing reads which only just seems to have been resolved.
    Can't say  i'm overly concerned though as long as i've still got the live watt/ kW & the hourly/daily/ weekly kWh display,  it's the only readout that matters to me & never looked at the live usage cost.
  • BUFF
    BUFF Posts: 2,185 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    BUFF said:
    my first bill with them (for July) was dated 5th August.
    My 2nd bill, dated 5th September is now available on their website.
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