Cancel contreact with my3 when I do not have phone
in Credit file & ratings
1 reply 161 views
About 10 years ago I opened a contract with "my3" for a mobil phone for a lady friend because she had a bad financial record. Since the we have parted ( approx 6 years ago ).
Approx 2 years ago I thought that we had transferred the contact into her name, but i have just found out that the contact is still in my name but the address on contract is my ex. girl friend. I have tried phoning "3" regarding this mater but they keep sending a code validatio code to the phone which I do not have and my ex is not answeering my calls to her.
I have sent a recored delivery letter to "3" asking if I could transfer contract to her name and if not how do I cancell contract ( I explain that I do not have the phone ) to date no reply.
What options are open to my to close this account ?
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If you are struggling to pass DPA with Three by telephone, my advise is you visit a 3 store with a driving license or passport and see if you can get some assistance that way.
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