Talktalk £12.50 rip-off charge for rejected debit card!
My debit card was recently blocked and a new card was sent out because of fraudulent transactions.
I updated the new card details on my Talktalk account, but I was still charged a £12.50 rejected payment fee by TalkTalk.
It's an absolute rip-off, I am not aware of any other company that charges for a rejected card payment (this is not a direct-debit)! Imagine you go to a shop and your card gets denied, and they then charge £12.50 for that!
I tried to contact Talktalk via live chat but the connection dropped twice.
I will not renew my contract with a company with these kinds of business practices! Would strongly advise anyone against using them!
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https://assets.ctfassets.net/0zd818fqktdq/51djEaxqqufBcnPw04WjZe/7933700a641750545230b14afd8fb6df/TalkTalk_Customer_Terms_and_Conditions.pdf - see section 9., in particular 9.7 -" If payment is rejected, we