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Customs fee to pay

Not sure if this is the correct forum but I came home to find a parcel near the front door. It is from a friend in Australia - souvenirs from her holiday in Hawaii, posted from Australia. It has a sticker saying “Customs fee to pay” and a sticker showing £25.27 to pay.  As it was just left here I had no option of refusing it. I haven’t opened the parcel.  
Does anyone know if I’ll receive an invoice ? It says on the sticker “this package cannot be delivered until the charges are paid” She has put the value as $150 ASD.  A bit confusing.

Comments

  • TELLIT01
    TELLIT01 Posts: 18,070 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    You will probably receive an invoice in a few days from the courier company. 
  • pinkshoes
    pinkshoes Posts: 20,577 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Not sure if this is the correct forum but I came home to find a parcel near the front door. It is from a friend in Australia - souvenirs from her holiday in Hawaii, posted from Australia. It has a sticker saying “Customs fee to pay” and a sticker showing £25.27 to pay.  As it was just left here I had no option of refusing it. I haven’t opened the parcel.  
    Does anyone know if I’ll receive an invoice ? It says on the sticker “this package cannot be delivered until the charges are paid” She has put the value as $150 ASD.  A bit confusing.
    $150 ASD is about £88, so I think some sort of income tax will be due.

    A quick google says anything over £39 (goods cost plus postage) will attract VAT, so you will need to pay the 20% VAT on this.

    Customs duty is only to be paid over values of £135 so this is not applicable in your case. If they have applied it, then get it remove - they have maybe mistake the value in dollars for UK £.

    You usually also have to pay a handling fee too. About £11 possibly. 

    I'd work out how much you think it might be (Maybe about £30??), then phone up the courier and pay it. Otherwise they will chase you for it. 

    Sounds like a nice gesture from your friend. I'd thank them then politely point out the limit for UK VAT and duty to them if they weren't aware. 
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • Alderbank
    Alderbank Posts: 3,979 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    edited 26 August 2022 at 2:56PM
    $150 ASD is about £88. No customs duty is levied on items from Oz costing less than £135 so I don't think it is customs duty. However UK VAT has to be paid on the total of the value plus the shipping costs. VAT on £88 is about £18 so it looks to me like it is VAT.

    Will you get a bill? The courier has paid VAT to HMRC on your behalf so you owe the money and should expect to pay. However they have just delivered it so who knows? I would just wait and see.

    In the meantime, no reason why you shouldn't open the parcel your friend has been kind enough to send and enjoy the contents

    ETA: Sorry, pinkshoes, double posted
  • Thanks everyone. I think it must be vat plus handling fee. I’m afraid curiosity got the better of me and I opened it ! A beautiful Christmas decoration with the names of our grandchildren, amongst other things. I guess if I have to pay I will but strange they just left it. Thanks for your help.
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