We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Reported posts is feedback provided?

Options
Chrysalis
Chrysalis Posts: 4,695 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
edited 25 August 2022 at 4:27PM in Site feedback and Forum Help
One of my posts was moderated due to been apparently of a personal insulting nature, since I responded to another post in kind, I then reported the post I replied to expecting a unbiased moderation to then delete that post as well.

However I have heard nothing, so would like to know if its still sitting in a queue or its been decided to ignore my report?

I would have sent this query directly to staff, however the inbox isnt monitored and I see no contact forum staff button anyway.

Comments

  • MSE_James
    MSE_James Posts: 1,658 Community Admin
    1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
    edited 25 August 2022 at 4:42PM
    Hi @Chrysalis - we don't usually reply to reports. We receive many reports every day and focus on dealing with them as swiftly as we can. We only reply to the reporter if we need to ask a follow-up question to clarify something.

    When we take action as a result of a report, we don't discuss that with anyone other than the user involved.

    The forumteam@moneysavingexpert.com inbox is definitely monitored, and is the best way to get in touch with the team if you need to.

    We're grateful to everyone who takes the time to report posts to us - it's a vital part of our shared work to keep the forum safe, friendly and useful.
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • Chrysalis
    Chrysalis Posts: 4,695 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Thank you for providing that email address.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.4K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.