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Contacting Barclays?

GaryBC
GaryBC Posts: 458 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
edited 25 August 2022 at 9:31AM in Budgeting & bank accounts
Does anyone know the email address for Barclays customer services in the UK? 
«1

Comments

  • eskbanker
    eskbanker Posts: 36,928 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Few banks offer email contact now, so best use one of the channels they do support:

    https://www.barclays.co.uk/help/contact-us/
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I know about the channels offered on the 'contact us' page of their website. 
    Which is why I asked if anyone knows of an email address.
    If you don't know, please don't waste your time or mine by posting that you don't know. 
  • Zanderman
    Zanderman Posts: 4,857 Forumite
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    edited 24 August 2022 at 6:55PM
    GaryBC said:
    I know about the channels offered on the 'contact us' page of their website. 
    Which is why I asked if anyone knows of an email address.
    If you don't know, please don't waste your time or mine by posting that you don't know. 
    If they don't quote one there isn't one.

    No point in asking for something that, almost certainly, doesn't exist. 

    As eskbanker has said, though you seem to think the reply is wasting your time, very few banks have email contact addresses these days. Their website is your best, and only, option.

    And my apologies if you think I'm wasting mine and your time.
  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    So, yet again, the answer is 'no'?
    As many people know lots of businesses have email addresses that they don't publicise because they want to encourage people to use other channels. Just because there isn't one on their website doesn't mean that they don't have one. 
    So, yet again, I ask the very simple question: does anyone know if Barclays Bank customer services has an email address.
    If you don't know the answer, please - I say again - don't waste your time or mine posting. 
  • dcs34
    dcs34 Posts: 653 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    edited 24 August 2022 at 7:33PM
    You know their URL.
    You can Google the CEO name.
    Email that.
    Expect to be passed onto Customer Services.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    Their chat is pretty good - but for current accounts it's only in the app.
    For complaints they have

    in online banking 'Help and support'


  • DCFC79
    DCFC79 Posts: 40,626 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    grumbler said:
    Their chat is pretty good - but for current accounts it's only in the app.
    For complaints they have

    in online banking 'Help and support'


    Is this ok for you OP ?
  • Se1Lad
    Se1Lad Posts: 344 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    GaryBC said:
    Does anyone know the email address for Barclays customer services in the UK? 
    Which type of account do you have with Barclays?  If you’re with Wealth Management or Private Banking you’ll have an email address for your primary banker, and there is also a general client support email address.


  • GaryBC
    GaryBC Posts: 458 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Se1Lad said:
    GaryBC said:
    Does anyone know the email address for Barclays customer services in the UK? 
    Which type of account do you have with Barclays?  If you’re with Wealth Management or Private Banking you’ll have an email address for your primary banker, and there is also a general client support email address.


    It's a bog standard current account. 
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