Sky TV customer? Check your bill NOW as millions still aren't being told when their contract ends

Sky TV customers should check their bills NOW as millions are still not being told their contract is coming to an end. 

Read the full story:

Sky TV customer? Check your bill NOW as millions still aren't being told when their contract ends


If you haven’t already, join the forum to reply.

Comments

  • mobileron
    mobileron Posts: 1,218
    First Anniversary First Post
    Forumite
    Surely its on the contract that sky send you?
  • brewerdave
    brewerdave Posts: 8,482
    Name Dropper First Anniversary First Post
    Forumite
    mobileron said:
    Surely its on the contract that sky send you?
    I looked at all the emails sent to me when I last negotiated. No mention of the final date - only start date and length of deal in two separate emails.
  • giraffe69
    giraffe69 Posts: 3,548
    First Anniversary Photogenic Name Dropper First Post
    Forumite
    edited 27 August 2022 at 3:44PM
    I looked at all the emails sent to me when I last negotiated. No mention of the final date - only start date and length of deal in two separate emails.
    Don't those two pieces of information enable you to record the end date in your diary (with a reminder if the diary is electronic)?

    In any event looking at MySky tells me when my basic package and also the sports add on end
  • brewerdave
    brewerdave Posts: 8,482
    Name Dropper First Anniversary First Post
    Forumite
    giraffe69 said:
    I looked at all the emails sent to me when I last negotiated. No mention of the final date - only start date and length of deal in two separate emails.
    Don't those two pieces of information enable you to record the end date in your diary (with a reminder if the diary is electronic)?

    In any event looking at MySky tells me when my basic package and also the sports add on end
    Yes - I've got it diarised ,so no problem at my end- but the point of the MSE article is that OFCOM believe that Sky are obliged to inform customers of end date and Sky are fighting it.
  • giraffe69
    giraffe69 Posts: 3,548
    First Anniversary Photogenic Name Dropper First Post
    Forumite
    But my point was that they do. It's on MySky on the account page. 
  • brewerdave
    brewerdave Posts: 8,482
    Name Dropper First Anniversary First Post
    Forumite
    giraffe69 said:
    But my point was that they do. It's on MySky on the account page. 
    You are correct - very rarely go on the MySky pages ,but looking today I see there is a pop up on my packages showing the "in contract until" date. This must be a relatively new addition - however, presumably OFCOM think that this is insufficient..
Meet your Ambassadors

Categories

  • All Categories
  • 341.8K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.2K Spending & Discounts
  • 233.9K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards