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Home broadband contract

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jdmcx-SouthamptonFC
jdmcx-SouthamptonFC Posts: 9 Forumite
Ninth Anniversary First Post Combo Breaker
edited 25 August 2022 at 9:11AM in Broadband & internet access
Hi I have 2 contracts with current provider (same provider), 1 for the internet which I can cancel now no charge and 1 for the tv which their saying and early termination will cost me £167. Apparently I can’t cancel internet without triggering an automatic cancellation for the tv? It’s annoying I’ve said if I cancel the internet it’s not my fault they can’t provide tv without internet? Their practically forcing/blackmailing me to stay??? Their saying it’s in the ‘small print’ is there anything I can say/do to sort this out?

Comments

  • flashg67
    flashg67 Posts: 4,126 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Sounds unusual but not impossible, but I'd have expected a 'joint' contract to have the same end date for both services - do you know why this isn't the case? - have you found, or asked them to show you, the relevant small print?
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Assuming this is Sky, they are separate contracts, and the minimum term may well be different, hence the different end dates for the minimum term.
    No free lunch, and no free laptop ;)
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