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Bank account fraud

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Comments

  • Brie
    Brie Posts: 15,486 Ambassador
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    Ergates said:
    The quote function can get a bit flakey if you start deleting bits.  Sometimes it's best just to leave the entire thing in - if it starts getting long (quoting people who have quoted other people who have quoted other people, etc) it'll automatically collapse the other quotes.
    Oh ok sorry I’ll do this next time.
    I do the quote, then go to the bit below and press return a few times and that way I don't lose the reply portion for the post.  Then you can delete bits of the quote if you like. 
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  • Daliah
    Daliah Posts: 3,792 Forumite
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    km1500 said:
    It's also not completely obvious where to start typing your reply after a quote ......
    It is. The quoted text is in a box with a shaded background. Your cursor should automatically be placed after the shaded box, ready for you to start typing.




    If, for some reason your cursor ends up inside the shaded box and you are unable to get it out again, click on the </> above to go into raw edit mode. You'll then see something like this (works on laptop/PC only, I think):



    The quoted text is in between the <blockquote and </blockquote> keywords. Add a couple of <br> (break) commands after the final </blockquote>, then  click on the </> again to get back to the userfriendly editing mode. Your cursor is then outside the shaded box and you are good to type.
  • elsien
    elsien Posts: 36,482 Forumite
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    Brie said:
    The locks need to be changed.  The account needs to be closed.  A new account (perhaps with a different bank?) needs to be opened and no details sent to your relative's address.  Give your address as the home address for all correspondence.  It could be a joint account so that you can help keep an eye on things for her.  Explain to the bank that she's vulnerable and that their complacency has cost her significant amounts of money.  Someone with CP is obvious, both in person and on the phone so they have no excuse. Someone should have asked her at some point if she needed any assistance and her vulnerability sh/could have been documented on her account to help keep her & her money safe.

    Sister who is a social worker should be reported to her work as she is obviously unfit to be dealing with vulnerable individuals.
    Without knowing how the money has been taken and over what time period, you have no evidence that there has been any fault with the bank. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Zanderman
    Zanderman Posts: 4,916 Forumite
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    Daliah said:
    km1500 said:
    It's also not completely obvious where to start typing your reply after a quote ......
    It is. The quoted text is in a box with a shaded background. Your cursor should automatically be placed after the shaded box, ready for you to start typing.




    If, for some reason your cursor ends up inside the shaded box and you are unable to get it out again, click on the </> above to go into raw edit mode. You'll then see something like this (works on laptop/PC only, I think):



    The quoted text is in between the <blockquote and </blockquote> keywords. Add a couple of <br> (break) commands after the final </blockquote>, then  click on the </> again to get back to the userfriendly editing mode. Your cursor is then outside the shaded box and you are good to type.
    Or, more simply (many people won't get the hang of code even at this basic level), if the cursor ends up in the quote box (easy to do when starting to type if you delete your first few letters of your reply) simply start again. Scrap the reply and start over.  That's what I do; despite being familiar with html code I do, in this scenario, find it easier to just start again.
  • Standingstrong
    Standingstrong Posts: 428 Forumite
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    edited 20 August 2022 at 8:40PM
    Have you sorted the bank issue out??

    or been in touch with them st all regarding the two women that took your vunrable family members money? 
  • xylophone
    xylophone Posts: 45,744 Forumite
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    You mention that Sarah has CP - this may well make her a "vulnerable adult" as far as her local area's social services disability team is concerned.

    With Sarah's permission, you might contact the team,  explain that you are unable to visit in person to resolve the problem and ask for a home visit from a social worker?


  • Ergates
    Ergates Posts: 3,195 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Brie said:
    Sister who is a social worker should be reported to her work as she is obviously unfit to be dealing with vulnerable individuals.
    The social services are unlikely to take this seriously without some kind of police involvement first - otherwise it's just an unfounded allegation from a member of the public.
  • jimjames
    jimjames Posts: 18,877 Forumite
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    edited 22 August 2022 at 5:53PM
    The amount is £14,000.
    Over what time period?

    Drip feeding money out could be claimed to have a legitimate reason if they were doing shopping etc. But £14k in a month or two would be very different situation.

    How much money is she keeping in her bank account? Presumably £14k wasn't the total? First step would be to open a new account that they don't have access to and move the remaining money across. 
    Remember the saying: if it looks too good to be true it almost certainly is.
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