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Store won't release my Click and Collect goods

simontwiggers · 2022-08-12 10:09:32

I have ordered several packages from several vendors and requested them to be sent as Click and Collect to a particular convenience store. The goods have arrived at the store but the Store has an issue with computer system which they use to manage their Click and Collect parcels. They are refusing to release my goods to me…

Comments

TELLIT01 Posts: 18,633 Forumite

12 August 2022 at 4:11PM

If the 'rules' the shop has signed up to require them to scan the code on the package before releasing it, and the system isn't working, they are really as stuck as the OP.

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