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Survey missed stuff

24

Comments

  • I paid £700 for the survey, I just expected the easy things to be done. Yes I am a FTB

    i.e spot a fan and check the shower works for more than 30 seconds. 

    The wall had a unit in front of it, but was easily moved. I just get the feeling it was done on a devil may care basis and I see it as a bit of a waste of money getting the higher price survey considering they did not even spot the structure issue which may or may not be bad.
    It's not the price you pay for a structural survey - I think mine was £1500, so it's a mid range one. 
    I'm not sure what that one covers, bit it might be worth checking what it's supposed to covers and comparing what you received. I would doubt it covers whether a shower works etc, but I could be wrong.
    If they were clear about that I would not have a problem, but as above they seem to have gone out of their way to say the shower worked. 
  • user1977
    user1977 Posts: 18,413 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 29 June 2023 at 12:07AM
    I paid £700 for the survey, I just expected the easy things to be done. Yes I am a FTB

    i.e spot a fan and check the shower works for more than 30 seconds. 

    The wall had a unit in front of it, but was easily moved. I just get the feeling it was done on a devil may care basis and I see it as a bit of a waste of money getting the higher price survey considering they did not even spot the structure issue which may or may not be bad.
    It's not the price you pay for a structural survey - I think mine was £1500, so it's a mid range one. 
    I'm not sure what that one covers, bit it might be worth checking what it's supposed to covers and comparing what you received. I would doubt it covers whether a shower works etc, but I could be wrong.
    If they were clear about that I would not have a problem, but as above they seem to have gone out of their way to say the shower worked. 
    I wouldn't think it reasonable to assume that a surveyor would do more than run it briefly to check that it appeared to be functioning.

    Didn't you check any of this yourself during your viewings?
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    500 Posts Second Anniversary Name Dropper Photogenic
    edited 29 June 2023 at 12:07AM
    user1977 said:
    I paid £700 for the survey, I just expected the easy things to be done. Yes I am a FTB

    i.e spot a fan and check the shower works for more than 30 seconds. 

    The wall had a unit in front of it, but was easily moved. I just get the feeling it was done on a devil may care basis and I see it as a bit of a waste of money getting the higher price survey considering they did not even spot the structure issue which may or may not be bad.
    It's not the price you pay for a structural survey - I think mine was £1500, so it's a mid range one. 
    I'm not sure what that one covers, bit it might be worth checking what it's supposed to covers and comparing what you received. I would doubt it covers whether a shower works etc, but I could be wrong.
    If they were clear about that I would not have a problem, but as above they seem to have gone out of their way to say the shower worked. 
    I wouldn't think it reasonable to assume that a surveyor would do more than run it briefly to check that it appeared to be functioning.

    Didn't you check any of this yourself during your viewings?
    I didn't have a shower, no
  • Op, look at what they're supposed to check. Don't they have details of the service they offer? 
  • lookstraightahead
    lookstraightahead Posts: 5,558 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 29 June 2023 at 12:07AM
    I paid £700 for the survey, I just expected the easy things to be done. Yes I am a FTB

    i.e spot a fan and check the shower works for more than 30 seconds. 

    The wall had a unit in front of it, but was easily moved. I just get the feeling it was done on a devil may care basis and I see it as a bit of a waste of money getting the higher price survey considering they did not even spot the structure issue which may or may not be bad.
    It's not the price you pay for a structural survey - I think mine was £1500, so it's a mid range one. 
    I'm not sure what that one covers, bit it might be worth checking what it's supposed to covers and comparing what you received. I would doubt it covers whether a shower works etc, but I could be wrong.
    If they were clear about that I would not have a problem, but as above they seem to have gone out of their way to say the shower worked. 
    So, more importantly, why does it pack up after 30 seconds? Have you investigated it yourself? 
  • fourmarks
    fourmarks Posts: 261 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    What did the surveyor say when you challenged him on these matters? I'm assuming you've spoken to him as that would be the logical  first port of call for an unsatisfied customer.
  • trakky14
    trakky14 Posts: 398 Forumite
    Eighth Anniversary 100 Posts Name Dropper Combo Breaker
    It sounds like a level 2 survey for £700 rather than a level 3 which are usually over £1000...check what you had and what it was meant to cover. 

    We had a level 3, he checked all the taps, flushed the loos, shower on off etc but they don't fully test anything like electrics, gas, heating...they will always recommend you get them independently checked by electricians etc. 

    I'd say you are probably wasting your time, we had a level 2 and 2 months in our boiler packed in. On the survey it says appeared functional (heating was on the day he came) but recommend a further inspection by a engineer to be sure etc etc...we didn't bother. We wish we had now as we were 4k out of pocket for a new one shortly after. My point is we didn't feel we had any recourse as we should have got it independently checked and we didn't. 
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