Is BT the best way to go for Landline and Broadband?

giraffe69

We are on BT, in part, because where we live there aren't many alternatives. If your contract comes up for renewal then you MUST negotiate to keep your prices down. We use mobiles for most calls so have given up on inclusive calls but even if we did have a package the 700 minute one would be £5 cheaper than the all inclusive. It's worth costing one of the alternatives first so that when you call BT you have an idea of what is reasonable.
We have Halo 3 and pay £15 less than you so it would seem you may not be on the best tariff.

Stompa

In my experience you can get good offers from BT (I'm currently on one). However, you usually have to threaten to leave or actually initiate a switch elsewhere before they'll offer them.

macman

BT are one of the most expensive providers. If you want to stay on the same network, then just switch  to Plusnet. Same company, same network, it's just a billing change.

brewerdave

macman said:

BT are one of the most expensive providers. If you want to stay on the same network, then just switch  to Plusnet. Same company, same network, it's just a billing change.

Only thing to watch out for with Plusnet ,is that (currently anyway) they don't offer a "landline" and calls if you go to full fibre (FTTH) AND don't have a guaranteed way of allowing an important phone number to be kept.

peteh1

You need to be aware that many providers do not offer a voice service, and some that do cant keep your existing number, Vodafone say they can but Ive read many comments where people have had issues.

matelodave

I swapped from BT FTTP to Vodafone FTTP and the transfer was virtually seamless, both for the broadband servce as well as transferring my landline number - I just pulled all the plugs out of the BT router and stuffed them into the appropriate socket on the Vodafone one.
I had changed the VF router SSID & password to be te same as the old BT router and everything just worked and has kept working for the past 12 months.

RavingMad

Another satisfied Vodafone full fibre here. 

There's no need to dial the area code for local calls

peteh1

From what I read, the landline number retention issue is mainly when moving from copper (FTTC) to fibre (FTTP), and success varies depending on provider.

matelodave

When I went from copper  broadband to FTTP nearly five years ago with BT they cods it up completely, cutting off  both my broadband and my phone. The broadband was installed with fibre a couple of days later but it took another six weeks before BT got the phone number working again.

I couldn't understand why, because they didn't actually disconnect the phone from the copper and it was only broadband that was transferred to fibre - the phone remained on copper until about 18 months ago when BT transferred the number over to their digital voice, which was done without any drama.

One would have hoped that they would have sorted it all out by now

peteh1

RavingMad said:

Another satisfied Vodafone full fibre here. 

There's no need to dial the area code for local calls

Hi, Considering moving to VF FTTP, i'm currently with Sky on FTTC so a bit concerned if my existing landline number will transfer ok, was that something you did and if so any issues ?