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BT

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Bt were doing a new scheme for those on unniversal credit Broadband at £15.99 a month to help them but my first bill was £24.99 not £15.99 and they promised no set up fees then 6 unknown devices logged into my router manager. I said lock them out and only use the mac addresses of my devices to stop the hackers or hide my network name? BT said they couldn't? I feel very let down what does everyone else think ? It's not what they promised. I'm on unniversal credit through underlying illness

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  • pallyman
    pallyman Posts: 355 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Is the extra £10 not for the router delivery.
  • shiraz99
    shiraz99 Posts: 1,836 Forumite
    1,000 Posts Third Anniversary Name Dropper
    max6422 said:
    Bt were doing a new scheme for those on unniversal credit Broadband at £15.99 a month to help them but my first bill was £24.99 not £15.99 and they promised no set up fees then 6 unknown devices logged into my router manager. I said lock them out and only use the mac addresses of my devices to stop the hackers or hide my network name? BT said they couldn't? I feel very let down what does everyone else think ? It's not what they promised. I'm on unniversal credit through underlying illness
    And what did BT say when you talked to them about it?
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