Flight - Paid for partial Business Class but received Premium Economy

JohnWstr

bagand96 said:

Depends how much you want to do. Expedia are talking nonsense saying to ask BA for a refund as the flight is likely non-refundable, and BA wouldn't deal with you anyway as you booked via an agent.

You could upgrade your flight to Business is BA will let you and try and reclaim the cost from Expedia. Or tell Expedia you wish to cancel for a full refund.

Yup that's pretty much correct.  They (Expedia) would've refunded me and they've agreed to refund the difference if I upgrade.

Westin said:

If you don't mind me asking, how much was the flight?

Searching today on Expedia for your routing I was getting £4k plus for Club World and £1.7k for Premium Economy.  The correct cabins were shown by Expedia with NCL LHR in Economy and LHR ORD in either Club World or Premium Economy.

I wonder if this was an error fare for Club World/I that was pulled from BA.  Expedia wouldn't be loading the fare.

It does seem that Expedia are just trying to wash their hands of the matter.  As bagand96 states, BA won't wish to deal with you.

If clearly not a mistake fare then I think it worth taking further. I won't wish to accept Economy/Premium Economy if I had just paid upwards of £4k return.

You've nailed it with your 'error fare' comment.  What we paid is pretty much inline with your search - £1,715 each and we've been told it was correct for Premium Economy and that the fare we saw was potentially an error.  I wasn't trying it on.  I just felt that the info on screen prompted me to hit the Buy Now button and if it was a mistake, then it wasn't mine.  The fact that Expedia agreed to refund the difference, indicates that.  I wanted someone to own that mistake rather than feel I'd had my leg lifted!