Anyone know who to contact for Slazenger golf shoes warranty claim?

itm2

I bought a pair of Slazenger golf shoes from Sports Direct in October last year. After less than 12 uses there is a split in the upper shoe, so I'd like to make a warranty claim. As it's beyond the Sports Direct returns period I am trying to contact Slazenger for their warranty, but I can only find details of the Slazenger online store. 
Does anyone have any contact details for Slazenger's warranty department?

Sandtree

If you have a slazenger warranty then contact details are presumably in the document for the warranty

How old are the goods? The retailer is who you have your statutory rights with however after 6 months of ownership its up to you to prove the issue is a manufacturing one rather than something you've done or natural wear & tear

sarah1972

Pmd the team to move to an actual board for more responses x

itm2

The shoes are 9 months old. There was no warranty document supplied with them. Having read a recent review on the Sports Direct website, it seems that I am not the only one to have experienced this problem with these shoes.

[Deleted User]

Why do you believe they came with a warranty, if there was no warranty policy? 

itm2

[Deleted User] said:

Why do you believe they came with a warranty, if there was no warranty policy? 

Good question - it's possible that they didn't. In which case I would argue that they were not of satisfactory quality and not fit for purpose.

itm2

In the meantime I've contacted Sports Direct and sent them a photo of the shoe.

molerat

Slazenger IS Sports Direct.

From Wiki

Slazenger is a British sports equipment brand owned by the Frasers Group. Slazenger was established as a sporting goods shop in 1881. Slazenger was acquired by Dunlop Rubber in 1959. Dunlop was acquired by BTR in 1985. Sports Direct acquired the business in 2004

itm2

molerat said:

Slazenger IS Sports Direct.

From Wiki

Slazenger is a British sports equipment brand owned by the Frasers Group. Slazenger was established as a sporting goods shop in 1881. Slazenger was acquired by Dunlop Rubber in 1959. Dunlop was acquired by BTR in 1985. Sports Direct acquired the business in 2004

Oh that's interesting - thanks. Let's see what their views are re. quality control and customer service....

photome

itm2 said:

molerat said:

Slazenger IS Sports Direct.

From Wiki

Slazenger is a British sports equipment brand owned by the Frasers Group. Slazenger was established as a sporting goods shop in 1881. Slazenger was acquired by Dunlop Rubber in 1959. Dunlop was acquired by BTR in 1985. Sports Direct acquired the business in 2004

Oh that's interesting - thanks. Let's see what their views are re. quality control and customer service....

I think you will be disappointed given sports direct reputation

[Deleted User]

itm2 said:

molerat said:

Slazenger IS Sports Direct.

From Wiki

Slazenger is a British sports equipment brand owned by the Frasers Group. Slazenger was established as a sporting goods shop in 1881. Slazenger was acquired by Dunlop Rubber in 1959. Dunlop was acquired by BTR in 1985. Sports Direct acquired the business in 2004

Oh that's interesting - thanks. Let's see what their views are re. quality control and customer service....

Their view will be 'that's not something we offer here'.