We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Ryanair contradictory evidence

Options
Hi I was on a flight from
paris to Manchester it was delayed 12- mins , at the gate Ryanair staff handed us a document stating it’s x amount if 3 hours delay or 50 percent if 2 hours delay . I’ve but the claim in but to no avail ? Is that the end of it ? 

Comments

  • eskbanker
    eskbanker Posts: 37,073 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The two hours refers specifically to travelling on a rebooked flight (if the original was cancelled), but if your flight went ahead but arrived less than three hours late then no compensation is due, so no idea why they'd have been handing those out if that's what happened....
  • Yes very confusing 
  • Westin
    Westin Posts: 6,315 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Not sure it is.

    If reading just the highlighted green text then yes.   

    If you read the whole text in that section then I don't feel it is misleading. Paragraph one and the first two bullet points is one scenario . Paragraph two and the next two bullet points another scenario. Or at least how I read it.

    It might however be clearer if a line break was left between the two sections.
  • The_Unready
    The_Unready Posts: 650 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Just to clarify - your post says you were delayed by 12 minutes. Is that correct or have I read that wrong?
  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    120 minutes?


    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.