Lyca Mobile Sim

srn

Hi everyone, probably like a few of you I jumped at the chance to get the Lyca sim on the offer in the weekly email last week.  I filled in the order form paid the £1.49, sim arrived, put it in my phone, filled out the PAC form, number changed today but I can't make any calls because it said that I have no credit.  I was under the impression that the £1.49 I paid was my monthly amount for this month and then I would be billed 1.49 for the next 5 months and then it would go up to whatever it was supposed to go up to.  What am I doing wrong?

JesseJames_2

Did you do part 3 as stated in the Sim package.

"Use our smart PIN system

Dial *116*[your plan's PIN]# and your plan will connect instantly!"

I'm in the same boat.

The 8 digit pin is meant to be sent by email but i have no such email from them despite then sending them out again and again.

So, basically I'm at an impasse as my phone has been useless over the last week because of this.

All they will do is resend it each time I phone.

d123

JesseJames_2 said:

Did you do part 3 as stated in the Sim package.

"Use our smart PIN system

Dial *116*[your plan's PIN]# and your plan will connect instantly!"

I'm in the same boat.

The 8 digit pin is meant to be sent by email but i have no such email from them despite then sending them out again and again.

So, basically I'm at an impasse as my phone has been useless over the last week because of this.

All they will do is resend it each time I phone.

Have you checked your spam/junk folders? Do they have the right email address (no typo)?

jimjames

JesseJames_2 said:

Did you do part 3 as stated in the Sim package.

"Use our smart PIN system

Dial *116*[your plan's PIN]# and your plan will connect instantly!"

I'm in the same boat.

The 8 digit pin is meant to be sent by email but i have no such email from them despite then sending them out again and again.

So, basically I'm at an impasse as my phone has been useless over the last week because of this.

All they will do is resend it each time I phone.

The welcome email that has the PIN included in it isn't very clear or obvious that it's the PIN you need to use to activate the plan. It was the second column in the Order Confirmation email

S. No

Activation PIN code

Order ID

Sim type

Type

Top-up amount

Bundle Name

Bundle Type

Amount

Auto renewal (Yes/No)

Parent Pin

flaneurs_lobster

You probably don't want to go sim-PACing again but that deal is now down to 1p/mth for 6 months.