How can I check details of delayed flight from 2019, please?

441 Posts


Hi.
In May 2019, we had a delay to a flight of, I think, five hours, from Norway back to Manchester with SAS. They warned us by email that there was strike action and the flight would likely be delayed (I have these emails) but we were notified of the actual delay by text so don't have those details anymore. We rebooked with someone (I can find these details) but before starting a complaint, I am wondering how I can prove that there was a substantial delay.
Is there such a thing as a website where one can view these things historically?
EDIT: I have completed the SAS website claim and can see that we are entitled to compensation. However, can anyone please advise whether we are able to claim back the cost of the alternative flights we had to pay for to get home? Thank you.
In May 2019, we had a delay to a flight of, I think, five hours, from Norway back to Manchester with SAS. They warned us by email that there was strike action and the flight would likely be delayed (I have these emails) but we were notified of the actual delay by text so don't have those details anymore. We rebooked with someone (I can find these details) but before starting a complaint, I am wondering how I can prove that there was a substantial delay.
Is there such a thing as a website where one can view these things historically?
EDIT: I have completed the SAS website claim and can see that we are entitled to compensation. However, can anyone please advise whether we are able to claim back the cost of the alternative flights we had to pay for to get home? Thank you.
0
Latest MSE News and Guides
Childcare budget boost
More support for children from nine months and those on Universal Credit
MSE News
Replies
Did the initial delay notification give an idea of how long your delay was likely to be? If your SAS flight was cancelled, or SAS could not reroute you on an alterative flight the same day then a claim for an alternative flight would likely be possible. If just for a delay then they may not be so accommodating.
This will certainly help?
https://www.skycop.com/passenger-rights/you-can-now-claim-a-compensation-for-2019-sas-pilot-strike/