Wyndan Group & HMRC

42 Posts


Has anyone had experiance with the Wyndan group, They researched a PPI claim for
me in 2019, I heard nothing then out of the blue earlier this year I
get an email sayng I owe them £235, they said they had been ringing me, I tried to explain to them I dont answer calls I dont recognise and
surely if it was that important then they should of left me a voice
mail. They said I was sent a cheque for £791 in May 2020, I said no
and I could prove that no cheque had been presented to my bank either.
It turns out they had got my address wrong and sent the cheque to the
wrong place and had decided after 2 years they wanted their fee, after
weeks of battling I managed to get my PPI refund by contacting the
company who owed it me myself and explained everythig to them as Wyndan
didnt want to know all they wanted was their fee. I paid their fee
after the cheque had cleared in my bank. Today I got a letter from HMRC
saying I was owed £75.17 tax refund and my cheque has been sent to the
Wyndan group! Im horrified as I have not instructed them to do any tax
claims on my behalf, looking in their terms and conditions it says I
must pay a fee of £75 plus vat plus an admin fee of £100 plus 35% of my
claim, how can that be right when my tax refund is only £75.17 in the
first place. It says they will do tax claims every year, I dont want
them too how can I stop them? Im in a state of panic now as they have
caused me nothing but hassle. I had an email back in Feb saying
something about claiming back the tax I paid on the PPI claim, i may
have clicked on the link but surely I needed to confirm something if I
wanted them to check this out and surely this is the only tax refund they should be looking at not on my income! The other thing in their terms and
conditions it says you have 14 days to change your mind, how can you
change your mind if you dont know you have agreed to anything as I
have received no email/letter/text etc to say I have. Anyone else had
these issues, How do you get Wyndan to back off.
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Replies
You can cancel the contract, but make sure you read it to fully understand any cancellation charges.
In future, if you have something to reclaim or complaint about, so it yourself. Much cheaper and easier.
So any tax refund, due for any reason whatsoever, for the year(s) covered by the assignment still has to be sent to the third party.
The only thing I asked them to do was look into any PPI claims.
You then contacted Trading Standards, Action Fraud, etc to report this company
You admit you clicked on a link agreeing to a tax rebate check as well, so clearly you did agree to it