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vodafone £205 voucher through giftcloud advertised on moneysavingexpert sham

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Anyone got it to work recently ?

It doesnt work on VODAFONES website !!!! but Vodafone kindly let you go through the whole proccess before rejecting you !!! with some nonsense like mismatched items /clear your basket
Just be honest vodafone youve canceled the ability to order but cant be honest about it
Vodafone board meeting "Hey lets just let 100s of people pull their hair out So what they waste half a day off theyl get another"
Wasted half a day of my life Dont bother with vodafone nor giftcloud !!!
When you call them the poor staff fob you off saying its a giftcloud issue nothing to do with them
BUT ITS ADVERTISED ON THEIR WEBSITE see pic (via giftcloud)
But "we can process your order without the £205" Yea right !!!!! let me just open my wallet and drop some notes on the floor too
staff sound demoralised and will put fone down on you John gave you the wrong name his name was Aqueeb before he put fone down ( Im allways polite)
False advertising vodafone

Looks like a 0/10 for both vodafone and giftcloud.... and martinsmoneytips too



Comments

  • BlueC
    BlueC Posts: 734 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I picked up the £140 voucher in June and it worked fine. It has also tracked, although it does say I need to wait 120 days to claim the voucher, so we'll see.

    I'm on the Vodafone 100mpbs and its a cracking deal, service has been spot on, installation from openreach was excellent, even the router seems decent. I've also found Vodafone pretty good to deal with, so much so I've moved 2 phones to their SIM only "basics" deals too.
  •  I do NOT recommend Vodafone.

    I have just been given same run-around.  Order process went smoothly, Vodafone sent email acknowledging order, they set up account and set up Direct Debit.  With 2 days to go before activation we phoned to chase delivery of Router.  Response was that they never got the order.  Despite email from Vodafone confirming EVERYTHING, account being set up, passing credit check and setting up Direct Debit.  One wonders why they did this and how they got all the correct information without and order.  They used every excuse possible, but would then retract it when challenged.  VERY POOR CUSTOMER SERVICE.   I'll be escalating to Complaints and Ombudsman. They are doing everything possible to extract themselves from the Contract.
    I do NOT recommend Vodafone.
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