Word to wise: Closing the Sainsbury Credit Card Account Online does not work

rocktron_amp · 4 July 2022 at 5:46PM

Today. I had to chase Sainsbury Credit Card Bank service in order to manually close the card.

Originally, I closed the credit card from several months non-use £0.0 on the 10th June 2022.

I used the online web account to do.

I expected a letter to arrive 10 days later, but it didn't.

Ergo, pressing the Blue submit button and expecting the request to go through does not work.

It sounds like sending a message into the space void.

So I phoned up Sainsbury's Bank today and much to my chagrin, the account was still open.

The lady apologised and immediately went script: "oh we have 18 months balance transfer for 3.00% fee"

Yes I still want the account closed. Blast it!

Grrr. I closed it, because Sainsbury is stingey, they don't offer the long BT rates like other providers.

I originally used the 40 months BT way back in 2018, but they don't offer the new long months to existing customers. I wonder why?

So actually, it takes 90 days to go through, pending your balance. 90 days before you can consider yourself a new customer again.

I might go back if Sainsburys offer a long-30 month deal in time for Xmas 2022! Here's hoping.

So a word to the wise. Good luck all, fellow workers, like you who are also trying to reduce financial credit card debt.

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### Closing Sainsbury Credit Card

Card Account Closure Notification Form

You can use this form to tell us to close your credit card account.
Important Information

By completing and submitting this form you're giving us the authority to close your account.

Once your account has been closed:

• You won't be able to view this account using our online banking service or mobile APP.

• You must destroy your card and ask any additional cardholders to destroy their cards.

• If you have any regular transactions or subscriptions set up on your account, e.g. Sky TV, you'll need to contact the provider directly to arrange for a new way to pay.

• If you decide to apply for a new card with us, you can do this 90 days after your balance is paid in full.
If you have an outstanding balance

• You will receive your statements in paper format.

• After your balance is paid, you may still have to pay some outstanding interest. This happens when you haven't cleared your balance plus any interest in full for two consecutive months. If any further interest is due, details will be included in a statement sent to you the following month.

• Once your total balance and any outstanding interest is paid in full, we'll stop sending you monthly paper statements.

• To use our automated telephone payment service you'll need your 16-digit card number, found on your statement. You'll also need your card expiry date so make a note of this before you destroy your card.

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