Missed payment affecting score.

LadyChatterley

I’m on a DMP. The debt was sold to a well known credit collector but ever since the credit collector took over, they’ve been putting on my credit file that I have been missing payments even though I haven’t. 

When the credit collector took over the loan, they contacted the company who I have set up my DMP with. They agreed to accept what I can pay. However, I’ve been receiving letters so I contacted the debt collector. They’re saying because I’m paying a couple of quid less than the minimum payment with DMP, it’s still classed as a missed payment. Contacted my DMP provider and they said that they shouldn’t be doing that as they have agreed to accept what was offered. I have raised a dispute with CRA  but the debt collector is refusing to remove previous missed payment claims on my file and will continue to do so unless I pay the few quid extra. I feel like this a bullying tactic. I’ve never had a missed payment on file until they’ve took over. I’ve been paying on my DMP every month and I have never missed a payment. I don’t know what else to do. Can anyone please help with advice? Thanks. 

[Deleted User]

Once you defaulted on the agreement and are paying less than contractual, every payment will be a missed payment (or marked as default), so it makes no difference. If the account has not yet defaulted, get that sorted.

The change in your score is also nothing to worry about, as lenders will only be looking at how you manage your accounts.

LadyChatterley

They said it’s a non default loan. 

[Deleted User]

You cannot have a non-defaulted loan when you have stopped making the payments you agreed to do. As soon as you entered a DMP (though likely before) you defaulted on the loan

Your pretend score is a gimmick, lenders only look at the credit history and score you on their own systems

LadyChatterley

Why would they call a non default if they know it’s classed as a default? I’ve never had a problem with any of my creditors, they’ve never bothered me until this debt collector took over loan. They’ve sent me a Notice of Sums of Arrears letter which I have never received from any of the other creditors since I’ve started the DMP. 

[Deleted User]

How does the account appear on your files? If not defaulted, you need to address that and get the default backdated.

LadyChatterley

It shows up as an unsecured loan. 

[Deleted User]

Not the type of loan. The status. How many missed payments?  If it's not defaulted, you want it to be, with 6 months of you missing payments.

LadyChatterley

5 months. They’ve had it for 8 months. 

SusieT

If the debt was sold it would normally have been defaulted before that date. Have you never had a default notice, or, could it be that it was not sold but that they are chasing it for the original creditor? If it still owned by the original creditor that could be why they are saying late/part paid, as they expect the contractual payment, whereas if it had been sold there would normally be no contractural payment and they would take whatever arrangement you made. 
It also sounds as if you may have started the DMP straight away rather than not paying anything at all for a few months so that accounts defaulted before the DMP started?

LadyChatterley

I had it added to DMP so it was added straight away so that’s probably why it hasn’t defaulted as I kept paying. Makes sense now. Thank you.