Help ( part 2 )

Stonesmike

Apologies for reposting this again.

I was responding to shiraz99 and tried to do a quote return message and for some reason won’t let me post it.

Anyway if you are still there, Shiraz, the answer to your last question regarding Now b/b is that I used to have fab fibre with them.

shiraz99

My question was more about you actually clicking on the Check Coverage link on that page to see if it complains about your phone line. If not then there's an option for you to change to Now BB if you want.

Stonesmike

Thanks.
This is crazy, the now checker states that there is no broadband at my house.

shiraz99

Please provide a screen shot of the actual message?

Stonesmike

This is what comes up

shiraz99

Ok, it's saying Now Broadband is unavailable, not "there is no broadband at my house".

Can you post your results from the BT wholesale checker tool please?

Stonesmike

Hope this is ok.

shiraz99

Could do with seeing it all, BUT, the key thing I can see is that your exchange is listed as an FTTP Priority Exchange. This means that you are in an FTTP (full fibre) area (I thought I read from a previous post you said you weren't, I may have misread) which is part of the FTTP Priority Exchange programme whereby Openreach has put a stop sell on all of their copper based products (ADSL, FTTC) in favour of FTTP.

In other words you have no choice but to take an FTTP full fibre product if you want to move broadband providers.

More info can be found here - https://www.openreach.co.uk/cpportal/products/product-withdrawal/stop-sells-updates

Stonesmike

Thanks for the info. That makes sense now.
Dont think it’s right, but there you go.

Thanks for all your help.

iniltous

If you want to stay with your existing ISP on a copper pair service  that’s up to you , if you want to change provider or if you were a ‘new’ customer then you have to use the newly provided OR FTTP infrastructure, (if your service is from an ISP that use OR products)  but , given that there is such pressure from Government, Industry, the Regulator and consumers to get the entire nation hooked up to FTTP , it’s slightly ironic that when it is available some don’t even want it.
If you want to use Now , then you could try asking them why they don’t offer FTTP , their parent company ( Sky ) do , or  consider a FTTP provider that unlike Now, will offer service , or stay with who you are currently with with on the copper pair based service you already have.
If the speed you get from your current copper pair service is acceptable, and you don’t need the extra speed FTTP can provide , you don’t have to take an ultrafast speed ( over 100Mb )  on FTTP , BT for example , provide 40,55 or 80Mb on FTTP at the same price as the charge on FTTC .

shiraz99

iniltous said:

If you want to stay with your existing ISP on a copper pair service  that’s up to you , if you want to change provider or if you were a ‘new’ customer then you have to use the newly provided OR FTTP infrastructure, (if your service is from an ISP that use OR products)  but , given that there is such pressure from Government, Industry, the Regulator and consumers to get the entire nation hooked up to FTTP , it’s slightly ironic that when it is available some don’t even want it.
If you want to use Now , then you could try asking them why they don’t offer FTTP , their parent company ( Sky ) do , or  consider a FTTP provider that unlike Now, will offer service , or stay with who you are currently with with on the copper pair based service you already have.
If the speed you get from your current copper pair service is acceptable, and you don’t need the extra speed FTTP can provide , you don’t have to take an ultrafast speed ( over 100Mb )  on FTTP , BT for example , provide 40,55 or 80Mb on FTTP at the same price as the charge on FTTC .

It's not that people don't want FTTP, it's more to do with the fact that at the moment the cost for FTTP is generally higher than most FTTC deals out there at the moment. This is purely down to network being in a transitional period at the moment, so prices should come down for FTTP as it becomes more competitive, as more and more of us have no longer a choice but to move to a full fibre product.

As an aside, just checked the BT Wholesale checker today and it too now says that mine is a FTTP priority exchange, it must've just changed. So my current FTTC service, looks likely to be the last.