Will I lose Virginmedia emails if I cancel the contract

Options
I have been with virgin media ever since I first got on line and I  have broadband and TV with them and it is now ridiculously expensive.  The only reason   i have stayed with them is that I am frightened of losing my  email address, which I know will happen if I cancel the contract.    I have worked out that I can start giving people notice of a different email address well in advance of stopping the contract. But  can someone   please let me know if I will still have access to all the emails now stored on my computer - or will these somehow  be wiped too 

Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    First Anniversary First Post Name Dropper
    Options
    It depends on how you are accessing them and how much really is on your computer.

    Assuming you are using IMAP then when your account is closed your access will be revoked and so your mail client will be unable to connect to the server. As such whatever you have downloaded will stay downloaded but, for example, your client has downloaded the text of a message but not the 5mb PDF that's attached you obv will be able to read the message but not open the attachment. 

    If you are using POP3 then everything will be downloaded to the computer anyway.
  • mjm3346
    mjm3346 Posts: 46,958 Forumite
    First Anniversary Name Dropper Photogenic First Post
    Options
    You could get one or more Gmail (yahoo etc) e-mail addresses and just forward your old emails to it while you still have access if need be
  • QrizB
    QrizB Posts: 13,822 Forumite
    First Anniversary First Post Photogenic Name Dropper
    Options
    maryp13 said:
    can someone please let me know if I will still have access to all the emails now stored on my computer - or will these somehow  be wiped too 
    If they have been downloaded to your computer (or phone, or whatever) and you can read them even when your computer isn't connected to the internet, they're almost certainly safe from being deleted by Virgin Media.
    N. Hampshire, he/him. Octopus Go elec & Tracker gas / Shell BB / Lyca mobi. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 30MWh generated, long-term average 2.6 Os.
    Taking a break, hope to be back eventually.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs.
  • zzzt
    zzzt Posts: 407 Forumite
    Name Dropper First Post First Anniversary Combo Breaker
    edited 3 July 2022 at 7:32PM
    Options
    maryp13 said:
    I have been with virgin media ever since I first got on line and I  have broadband and TV with them and it is now ridiculously expensive.  The only reason   i have stayed with them is that I am frightened of losing my  email address, which I know will happen if I cancel the contract.    I have worked out that I can start giving people notice of a different email address well in advance of stopping the contract. But  can someone   please let me know if I will still have access to all the emails now stored on my computer - or will these somehow  be wiped too 

    Yes, I cancelled Virgin Media a month ago and they remove access your email account.

    I would recommend that you set up an independent email service from a free provider like Gmail or even pay for one as soon as you can. It is a real pain and you might have years of updating email addresses with various online accounts but it's worth it in the long run. Using an ISP's email service is always a liability.
  • Neil_Jones
    Neil_Jones Posts: 8,952 Forumite
    First Anniversary Name Dropper First Post
    Options
    "liability" is the wrong word I would say.  Its more of a falsehood.

    Yes its nice you get an email address with the provider but of course if you up sticks and go, you can't take it with you.

    Set up a Gmail/Yahoo/Outlook.com email address and pull in your emails now.
Meet your Ambassadors

Categories

  • All Categories
  • 343.8K Banking & Borrowing
  • 250.3K Reduce Debt & Boost Income
  • 450K Spending & Discounts
  • 235.9K Work, Benefits & Business
  • 609.1K Mortgages, Homes & Bills
  • 173.4K Life & Family
  • 248.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards