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Virgin broadband notice period

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Comments

  • visidigi
    visidigi Posts: 6,734 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Still seems backwards to me. I’ve never had to do it before with any other company. Even broadband....
    You can negotiate your contract 30 days before ending, which means it can end of the contract end date. If you wait till the contract end date you still have to give 30 days notice.
  • Going to spend 30 days on hold trying to give them notice of leaving.......
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your contract doesnt end the way you seem to think it does.

    All that ends is the minimum period. After that it's a rolling contract which needs a 30 day notice period.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    custardy said:
    But if you choose not to continue after your renewal date. How can you be on a rolling contract?

    ive not come across this in anything else such as mobile phone contracts or car insurance...?
    Mobile phone contracts work exactly the same.
    At the end of your phone contract term. The phone didnt just stop making calls, did it?
    Insurance is an product that covers you for an exact time period.
    You’ve missed the point - if you choose not to renew and go elsewhere why would you need to give further notice. 

    And if you cancelled a phone contract yes the phone would stop making calls.  you must have some sort of magic phone that doesn’t require a network of yours doesn’t work this way...
    You miss the point.
    There is no renew given you agreed a minimum term,not defined term.

    you then doubled down by trying to make some clever comment about phone networks to ensure it was clear you didnt understand.
    well done.
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