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What are my rights regarding a faulty overseas purchase and potential chargebacks?

ghostlyc · 2022-06-24 10:38:04

Hi there, In early May I bought an e-bike from an online store in the Netherlands. It took them a month to ship it to me and when it arrived, the motor was damaged (without going into the details too much, it would be dangerous to ride). I reached out to the store about two weeks ago to ask about a replacement or refund…

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Manxman_in_exile Posts: 8,380 Forumite

25 June 2022 at 11:33AM

So the OP needs to google "dutch consumer law faulty goods" and see what remedies are available.

(possibly include "return" and "online" in the search terms...?)

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