Smart Meter

in Energy
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mprolfmprolf Forumite
3 Posts
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I am wanting to know if i am able to remove my smart meter and send my meter readings into my supplier manually? I am currently on a 2 year fixed which runs out next year.
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  • pochasepochase Forumite
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    No once a smart meter is installed you cannot go back to a dumb meter. They are not even produced any longer.

    It is also very likely that part of your fixed tariff is that you had to agree to a smart meter being installed, so even if it would be  possible to change the meter you might lose your fixed tariff doing so.
  • MobtrMobtr Forumite
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    mprolf said:
    I am wanting to know if i am able to remove my smart meter and send my meter readings into my supplier manually? I am currently on a 2 year fixed which runs out next year.
    No, but there is nothing stopping you giving readings yourself especially if the meters aren’t working as smart meters. I’m assuming that’s the reason you want them removing? 
  • mprolfmprolf Forumite
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    Yes i am forever receiving message telling me my smart meter is having problems sending readings.

  • Robin9Robin9 Forumite
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    It's a good idea to keep your own records anyway - use a small spreadsheet. You will get a better idea of your consumption and when that bill comes after 6 months it won't be a shock
    Never pay on an estimated bill
  • mprolfmprolf Forumite
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    So how often should i take my own readings and apply to a spreadsheet?
  • edited 23 June at 1:12PM
    pochasepochase Forumite
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    edited 23 June at 1:12PM
    Depends what you want to do with it. While I was trying to save energy and identify where I could reduce it  I did it daily for while, now I am fine with monthly so I am able to compare my monthly usage over a longer time frame.
  • born_againborn_again Forumite
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    mprolf said:
    So how often should i take my own readings and apply to a spreadsheet?
    I do mine monthly. 
    Life in the slow lane
  • edited 23 June at 1:20PM
    DolorDolor Forumite
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    edited 23 June at 1:20PM
    mprolf said:
    So how often should i take my own readings and apply to a spreadsheet?
    If you have an IOS (Apple) device, you can save yourself a lot of time by investing in the App ‘Meter Readings’.

     Have you asked your supplier whether it has identified what the issue is with your smart meters?  It could be a number of things: the meters may not have been been firmware upgraded to enable them to connect to the DCC Network; your comms hub may not be connecting to the network either because the hub is faulty or you are out of radio/mobile range; there may be a meter firmware issue etc


  • Alnat1Alnat1 Forumite
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    Does your energy company have the option to give manual monthly readings even though you have Smart meters? If so, do oi and keep everything up to date
  • Robin9Robin9 Forumite
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    mprolf said:
    Yes i am forever receiving message telling me my smart meter is having problems sending readings.

    Who is your supplier ?     Someone on the forum will know the best way of resolving non-communicating Smart meters - you will be wasting your time contacting the usual customer service -  you need to go higher
    Never pay on an estimated bill
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