Booked with Brussels Airlines,Flew with Lufthansa

Hi Last year i booked a round trip with Brussels Airline, flying back with Lufthansa 
Originally booked 2 Jul 2021
BHX to BRU
BRU to LIS  

LIS to FRA
FRA to BHX 

Then earlier this year BHX to BRU was cancelled and replaced with BHX to FRA Lufthansa 

On the actual days  I arrived late for my connecting flight,
landing at 8:40 for a 9:15 connecting flight, making me over 4 hours late LIS
then on the way back landing at 4:35 for a 4:45 connecting flight, making me over 5 hours late at BHX
The main question is who do i claim from? Lufthansa or Brussels Air? As they are star alliance.



Comments

  • Caz3121
    Caz3121 Posts: 15,795 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Compensation is claimed from the operating airline (Lufthansa) and whether any is due will depend for the reason for the delay(s)

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