How to claim for 6.5 hour Wizzair delay-website clear as muck...anyone had success?

schoolrunmum

Hi all, flt W95721 LGW-PMI on 31/5 was delayed 6.5 hours. Offered no meal vouchers, nor any paperwork about claiming under EU regs. They also gave us 3 different reasons for the delay-check in said late inbound aircraft, gate staff said shortage of crew, crew onboard said a tech delay. Have looked on Wizzairs website , do I need to create a separate account for completing a complaint form? If so, what do I put in the section where it asks if I am a claim company or a law firm??? Thanks all.

Westin

“ what do I put in the section where it asks if I am a claim company or a law firm???”

I am guessing… No

schoolrunmum

Westin said:

“ what do I put in the section where it asks if I am a claim company or a law firm???”

I am guessing… No

It's a drop down selection.. one or the other......but obvs I am neither...!

Westin

Are you a claim company or law firm?

YES / NO

Answer: NO
(assuming you are not a claim company or law firm but the delay disrupted passenger)

schoolrunmum

No its are you 
A/ A law firm or
B/ A claims company.... there is no other option.