We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Lounge Pass - Flight Cancelled

Options
Hello,

My flight was cancelled during check in by mobile, i had a booking in the Gatwick airport lounge for 4 people, however obviously i was unable to make this due to the cancellation of the flight. I tried canceling but it was too late.

Would i be able to claim this back with the airline that cancelled as part of my compensation/expenses claim?

Thanks

Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Unlikely... compensation is fixed under the law given it was within 24 hours and reimbursement of expenses if fixed to only certain heads of claim and that doesn't included airport lounges. Most will contractually exclude consequential losses too. Ultimately you can give it a go but dont hold your breath
  • Westin
    Westin Posts: 6,306 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Agree unlikely… consequential losses following a short notice flight cancellation might be sometime you can claim via your own travel insurance. Any excess on the policy might however  mean it not worth it for small sums.
  • onashoestring
    onashoestring Posts: 1,631 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Some lounges allow you to change the booking to another date within the year . 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.