Cancelling Virgin Broadband- 1 month Notice required

goodraw

Just received email from Virgin about my 18 month expiring on 8th July.

It says I need to give them 30 days notice to end contract ( its jumping from around £24.00PM to £ 54.00 PM ).

They'll want to charge me the new rate  for the remaining days,as I want to move.

Is there anything I can do to stop them charging me the new rate pro rata?

TIA

Neil_Jones

No, because that's what you agreed to.

All providers work this way, all your 18 month "contract" is to stay with them for 18 months at a cheaper rate, and when that runs out you go back to full price until either you move provider or cancel it altogether.  if this happens to run into a new billing month then you'll get a pro-rats refund.

So for argument's sake your deal runs out 1st of the month and its £30 a month.  You gave notice on the 15th of the previous month so you'll be charged for 15 days of the new one and get a £15 refund.