Virgin media broadband start date
in Broadband & internet access
6 replies 113 views
Hi, currently have broadband & phone with Plusnet, contract end date is 17th July. Speeds have been poor, so time to move on. Have seen the new virgin 200mb deal on this week's newsletter, if I sign up today, when does the contract start? Is it today? Or when it's fitted (thinking 4th July, next convenient day)?
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I ask, as we're moving across too,but looking from the Virgin Media forums, it seems that:
i. the phone line needs to stay 'on' so that VM can 'port' (transfer) the old number across - if the original supplier switches off the line before the transfer, you might end up with a new phone number.
ii. VM have occasionally cancelled/rescheduled the engineer appointments, sometimes at quite short notice.