Insurance - Parked car hit

ForQP
ForQP Posts: 25 Forumite
Third Anniversary 10 Posts
A few weeks ago, a lorry hit my car whilst it was parked in my workplace car park. The driver accepted fault for the accident and gave me the details of his company.  Since then I have been dealing with the owner of the haulage firm.  He said he would either get them to fix my car fixed or give me their insurance details.  He has done neither.  I have called him regularly since the accident and he says he is sorting it out and will call me back tomorrow.  He never calls the next day.

Is it best for me to contact my insurance company and see what they can do?
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Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Well for a start you have to contact your insurers irrespective of anything else (though many wont and only a small proportion will be called out for fraud when the claim comes to light later).

    Its up to you if you decide you want to continue dealing with it yourself or hand it over to your insurers who will repair your car (assume you have comp insurance) and then recover their outlay from the third party/their insurers. It is common for claims involving companies to be much slower because these things are not personal like they are when its your or my car and the monies involved tend to be relatively modest in comparison to their overall accounts. 
  • m0bov
    m0bov Posts: 2,655 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    You should have reported it to your insurance company anyway, so I'd go back to them and ask them to take up the case. You might need a crime number as well as you should have been given some insurance details at the scene (think so anyway).
  • Car_54
    Car_54 Posts: 8,759 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    m0bov said:
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    You should have reported it to your insurance company anyway, so I'd go back to them and ask them to take up the case. You might need a crime number as well as you should have been given some insurance details at the scene (think so anyway).
    The law says "... if required to do so by any person having reasonable grounds for so requiring, give his name and address and also the name and address of the owner and the identification marks of the vehicle."

    So if the OP didn't ask, no offence was committed at that point. The TP should then have reported to the police, but we don't know whether he did.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    m0bov said:
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    ForQP said:
    The driver accepted fault for the accident and gave me the details of his company.  
    They did give details?
  • Car_54
    Car_54 Posts: 8,759 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Sandtree said:
    m0bov said:
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    ForQP said:
    The driver accepted fault for the accident and gave me the details of his company.  
    They did give details?
    But not the full details required by law.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Car_54 said:
    Sandtree said:
    m0bov said:
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    ForQP said:
    The driver accepted fault for the accident and gave me the details of his company.  
    They did give details?
    But not the full details required by law.
    Your own quote stated...
    "... if required to do so by any person having reasonable grounds for so requiring, give his name and address and also the name and address of the owner and the identification marks of the vehicle."

    Which elements required by law do you feel they have not complied with and what difference would it make to the fact that the owner has acknowledged the claim but is just being slow dealing with it?
  • Car_54
    Car_54 Posts: 8,759 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Sandtree said:
    Car_54 said:
    Sandtree said:
    m0bov said:
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    ForQP said:
    The driver accepted fault for the accident and gave me the details of his company.  
    They did give details?
    But not the full details required by law.
    Your own quote stated...
    "... if required to do so by any person having reasonable grounds for so requiring, give his name and address and also the name and address of the owner and the identification marks of the vehicle."

    Which elements required by law do you feel they have not complied with and what difference would it make to the fact that the owner has acknowledged the claim but is just being slow dealing with it?
    Driver's name and address?

    Agreed it is irrelevant in a civil claim, but I was responding to the poster (m0bov) who suggested that an criminal offence might have been committed.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    There's nothing to say they didn't give their name and clearly they can be contacted via their employer.

    The details are actually very relevant in a civil claim because you claim is against the driver at the time not the owner in most circumstances however its just not relevant in this case as the question is about accelerating the claim and the OP doesn't appear to be ready for going down the litigation route yet.
  • DB1904
    DB1904 Posts: 1,240 Forumite
    1,000 Posts First Anniversary Name Dropper
    Car_54 said:
    m0bov said:
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    You should have reported it to your insurance company anyway, so I'd go back to them and ask them to take up the case. You might need a crime number as well as you should have been given some insurance details at the scene (think so anyway).
    The law says "... if required to do so by any person having reasonable grounds for so requiring, give his name and address and also the name and address of the owner and the identification marks of the vehicle."

    So if the OP didn't ask, no offence was committed at that point. The TP should then have reported to the police, but we don't know whether he did.
    That would all depend on whether the works car park is a public place. There's may not even be an offence.
  • DB1904
    DB1904 Posts: 1,240 Forumite
    1,000 Posts First Anniversary Name Dropper
    m0bov said:
    The driver should have given you details there and then. So was there an offence committed? I would'nt have left the driver go without some details.

    You should have reported it to your insurance company anyway, so I'd go back to them and ask them to take up the case. You might need a crime number as well as you should have been given some insurance details at the scene (think so anyway).
    I see no evidence of any offence subject to a crime report so no chance of a crime number. 
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