Click this link / phone this number if this transaction wasn't you

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in Techie Stuff
Subject title. I imagine most of us here have had at least one of these texts / emails / phone calls over the years. Scams and we just ignore them.
What concerns me is my mother seems to get an alarmingly high amount of this kind of stuff and also spam in general. I've not kept tally but I think she's had a few texts, she's had a lot of emails and recently she's had a phone call. The phone call to her landline was your card has been used for a few hundred quid transaction and also a transaction over a grand on Amazon, press 1 if this wasn't you. Thing is they never said which bank they were.
I've drummed it in to her never to click any links or press any buttons when these scams come through so she doesn't. She always contacts me. She knows that if something says she needs to reset her password or some account has been compromised (let's say Amazon, PayPal or eBay for example) then she knows not to click through the link but to open up a new browser and go to that site directly to see if it really is asking for a new password. Some times it actually is but 99% of the time it's not.
She only access the internet via her iPad. She may do a bit on her iPhone, i'm not sure about that one but it'll be nothing outside of those two devices.
As far as her bank accounts go, she does none of that on her devices. She's extremely green online and worries about making a costly error so if anything is required to be done as far as online banking goes then she asks me to do that - which will be on my PC.
Now I don't get anywhere near the level of spam and scam contact that she does and I'll have been on let's say shadier websites than she will have been. I wouldn't even say I get a lot. I could count on 1 hand the number of scams I get in a year I would say and my gmail account handles spam emails quite well so very very few actually make it to my inbox. Hers seems full of it.
Just seems quite bizarre to me and wondered if anyone could offer an explanation or a solution to cut it down?
What concerns me is my mother seems to get an alarmingly high amount of this kind of stuff and also spam in general. I've not kept tally but I think she's had a few texts, she's had a lot of emails and recently she's had a phone call. The phone call to her landline was your card has been used for a few hundred quid transaction and also a transaction over a grand on Amazon, press 1 if this wasn't you. Thing is they never said which bank they were.
I've drummed it in to her never to click any links or press any buttons when these scams come through so she doesn't. She always contacts me. She knows that if something says she needs to reset her password or some account has been compromised (let's say Amazon, PayPal or eBay for example) then she knows not to click through the link but to open up a new browser and go to that site directly to see if it really is asking for a new password. Some times it actually is but 99% of the time it's not.
She only access the internet via her iPad. She may do a bit on her iPhone, i'm not sure about that one but it'll be nothing outside of those two devices.
As far as her bank accounts go, she does none of that on her devices. She's extremely green online and worries about making a costly error so if anything is required to be done as far as online banking goes then she asks me to do that - which will be on my PC.
Now I don't get anywhere near the level of spam and scam contact that she does and I'll have been on let's say shadier websites than she will have been. I wouldn't even say I get a lot. I could count on 1 hand the number of scams I get in a year I would say and my gmail account handles spam emails quite well so very very few actually make it to my inbox. Hers seems full of it.
Just seems quite bizarre to me and wondered if anyone could offer an explanation or a solution to cut it down?
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As for whether she has another email address on the go, no she actually only has the one.
For the client she uses it's the in built mail app on the iPad / iPhone (and not the actual Gmail app).
Could well be that the email address is on a lot of the lists the spammers use to bulk send email.
The scammers keep databases of who has ever replied and share them around as a list of 'good leads'.
Says she's been in 3 breaches.
Funnily though, one of my accounts has been in 7 - and I do get a lot of spam to it but my spam folder handles it very well.
Another 3 accounts I have, 1 of which I use on any questionable websites, are listed as no breaches.
Is she marking the spam as such when it's received? Or marking it as phishing? I don't know if this actually helps but it might. If nothing else it's a good reminder to her.
I get a heck of a lot of spam and try to be vigilant about blocking. I suspect that scammers only use a particular email address a couple of times before changing a digit in the name and starting all over. I also get a huge influx if I use a different pc - particularly if when visiting my mom overseas and use hers.
I am constantly bemused though why I get so many texts/emails in Dutch. Someone obviously thinks I'm fluent.
2023 £1 a day £54.26/365
She had that Candy Crush on there for a long while. Maybe still is. You'd hear the flipping thing making all these noises when it wasn't in use which I suspect was just notifications for it.There were other similar type games on there too.
As for is she marking it as spam - highly doubtful.
The medical ID thread I made, I sent her and my sister a link to the iPhone version, how to do it etc. My sister replied no problem she just needed to update it.
My mother responded how does she do it.
To which I replied the video shows you precisely step by step how to do it. Literally step by step with absolutely nothing missed out.
It was at this point I knew that technology and my mother is like water & oil. It just isn't going to happen.