Are Tui quick to pay flight delay compensation?

kuepper

Filled in their website claim form but frustratingly haven't had an acknowledgement so beginning to wonder how long they typically take.

k3lvc

Headline answer - generally no

Body answer - just because you've submitted a claim form doesn't mean you're going to get anything - and in the current situation with them I can't imagine anything being quick or easy with them

kuepper

k3lvc said:

Headline answer - generally no

Body answer - just because you've submitted a claim form doesn't mean you're going to get anything - and in the current situation with them I can't imagine anything being quick or easy with them

Well impressed with Tui - received an email last night confirming £350 due and asking for bank details to pay me within 14 days

TELLIT01

Good to hear news of a positive outcome.  Historically they don't have a great reputation for speed in this area.

photome

my son submitted his claim to Tui on a Monday got a message the next day telling him it would be in his account within 14 days

that was 9 working days ago, so hopefully he will have it soon

kuepper

Money in my bank today less than a week after claiming, we'll done Tui