HSBC Account Suspended - Review in Progress?

hoc

If a bank did this to me I would almost certainly close my account and go elsewhere. I would have to be getting something amazing out of HSBC to put up this type of thing.

Nebulous2

hoc said:

If a bank did this to me I would almost certainly close my account and go elsewhere. I would have to be getting something amazing out of HSBC to put up this type of thing.

Unfortunately, as a new customer somewhere else, you might well find that the new bank is even more twitchy. 

Once they build up a pattern of behaviour for you they are less likely to suspend accounts. 

born_again

hoc said:

If a bank did this to me I would almost certainly close my account and go elsewhere. I would have to be getting something amazing out of HSBC to put up this type of thing.

You are aware that banks have a duty to flag transaction's & block accounts where they feel are not right. Failure to do so, leads to very big fines.

From this year..

https://www.fca.org.uk/news/press-releases/fca-fines-santander-uk-repeated-anti-money-laundering-failures

The FCA has fined Santander UK Plc (Santander) £107,793,300 after it found serious and persistent gaps in its anti-money laundering (AML) controls, affecting its Business Banking customers. 

Shakin_Steve

https://www.brettwilson.co.uk/services/fraud-and-financial-crime/proceeds-of-crime-act/suspicious-activity-reports/

https://www.brettwilson.co.uk/blog/frozen-bank-account-no-explanation-suspicious-activity-reports-high-street-bank-customer-post-april-2017/

grumbler

Shakin_Steve said:

https://www.brettwilson.co.uk/blog/frozen-bank-account-no-explanation-suspicious-activity-reports-high-street-bank-customer-post-april-2017/

" John earns £30,000 per year... receives £100,000 in his account from, say, Nigeria. 

Nominated Officer...freezes the bank account.

John tries to pay a restaurant bill.  His card doesn’t work. ...  John telephones his bank to ask what’s going on. ... The Bank’s centralised call centre is less than helpful.  They tell him to come into the branch.  ...Again they cannot help ... John calls up the Bank the following day to complain.  They tell him the account has been suspended, but they cannot say why. They suggest he pops into a branch.   .... He goes into a branch and after being kept waiting for what seems to be an inordinate amount of time is told that they cannot give him any further information ...

Why can’t the Bank tell John about the SAR?  ... It is a criminal offence to tip someone off about a SAR  ... if John was involved in an international fraud, knowing that a SAR had been made could prompt him to notify co-conspirators and/or flee from the jurisdiction. 

... "

It's just unbelievable how people keep seriously repeating this nonsensical rubbish and believe that it can make any sense to anyone capable of thinking!

What's the point in giving a customer run-around? John earning £30K has to be a complete imbecile not to realise instantly that the account freezing was caused by the £100K credit from Nigeria and not to inform his alleged 'co-conspirators'.

'Brett Willson', are you really incapable of inventing any more plausible story to prove the point about so called 'tipping'  and that a customer really deserves this pushing from pillar to post numerous times?!

Rant over........

Band7

grumbler said:

It's just unbelievable how people keep seriously repeating this nonsensical rubbish and believe that it can make any sense to anyone capable of thinking!

What's the point in giving a customer run-around? John earning £30K has to be a complete imbecile not to realise instantly that the account freezing was caused by the £100K credit from Nigeria and not to inform his alleged 'co-conspirators'.

...

It's just unbelievable that anyone would defend a customer who is on a £30k salary, then gets £100k from Nigeria, then gets his card and account blocked.

#RealityCheck

Band7

I wonder what happened to OP. Last Active 7 June 2022 , 3 days after starting this thread.

grumbler

Band7 said:

grumbler said:

It's just unbelievable how people keep seriously repeating this nonsensical rubbish and believe that it can make any sense to anyone capable of thinking!

What's the point in giving a customer run-around? John earning £30K has to be a complete imbecile not to realise instantly that the account freezing was caused by the £100K credit from Nigeria and not to inform his alleged 'co-conspirators'.

...

It's just unbelievable that anyone would defend a customer who is on a £30k salary, then gets £100k from Nigeria, then gets his card and account blocked.

#RealityCheck

I defend common sense, not some imaginable customer.

That said, that imaginable customer deserves some defence too. He wasn't a criminal and received a legitimate inheritance.

Band7

grumbler said:

Band7 said:

grumbler said:

It's just unbelievable how people keep seriously repeating this nonsensical rubbish and believe that it can make any sense to anyone capable of thinking!

What's the point in giving a customer run-around? John earning £30K has to be a complete imbecile not to realise instantly that the account freezing was caused by the £100K credit from Nigeria and not to inform his alleged 'co-conspirators'.

...

It's just unbelievable that anyone would defend a customer who is on a £30k salary, then gets £100k from Nigeria, then gets his card and account blocked.

#RealityCheck

I defend common sense, not some imaginable customer.

It was you who introduced John, earning £30K and getting the £100K credit from Nigeria.

grumbler

Band7 said:

grumbler said:

Band7 said:

grumbler said:

It's just unbelievable how people keep seriously repeating this nonsensical rubbish and believe that it can make any sense to anyone capable of thinking!

What's the point in giving a customer run-around? John earning £30K has to be a complete imbecile not to realise instantly that the account freezing was caused by the £100K credit from Nigeria and not to inform his alleged 'co-conspirators'.

...

It's just unbelievable that anyone would defend a customer who is on a £30k salary, then gets £100k from Nigeria, then gets his card and account blocked.

#RealityCheck

I defend common sense, not some imaginable customer.

It was you who introduced John, earning £30K and getting the £100K credit from Nigeria.

No, it was 'Brett Willson' - Nick Brett and Iain Wilson - Solicitors of England and Wales. Authorised and regulated by the Solicitors Regulation Authority.